What are the responsibilities and job description for the Employee Benefits Support Specialist position at Associate Staffing?
This position is remote. Qualified candidates must reside in Florida.
This role effectively collaborates across all areas to ensure a positive customer experience that leads to sales results. The central purpose of this position is to provide a customer-centric focus, model purposeful leadership, and drive results for sales managers, Brokers & the firm.
- Responsibilities and Duties:Provides exceptional solutions that support the small group strategies
- Assists in evaluating target brokers & deploying a plan for successful engagement
- Builds and maintains strong product knowledge
- Formulates and implements quoting strategy for new business and renewals
- Builds and maintains relationships with brokers
- Provides brokers with timely, solution oriented responses to their business needs
Qualifications & Competencies
- Current Accident and Health and Life Insurance License
- Two to three years of related experience (customer service, health insurance, administrative support, etc)
- or equivalent of education and experience
- Insurance agency experience is preferred
- Supporting Inside sales experience is preferred
- University Degree preferred but not required
- Proficient in MS Office software
- Emphasis in Outlook and Excel
- Must have sales support experience
- Will be running proposals and handling customer escalations
- Have to be able to read/explain benefits and be able to make recommendations of solutions to "RSM" (act as the brokers knowledge base)
- Need to work with a sense of urgency
- Will have peer to peer conversations with Regional Sales Manager
- Must know local laws and regulations as it relates to benefits
- Must have Group Benefits and Health Insurance experience
- Multi carrier exp preferred
- Actively involved in soliciting and presenting quotes to brokers
