What are the responsibilities and job description for the Associated Asset Management (AAM), LLC is hiring: Assistant Community Manager in position at Associated Asset Management (AAM), LLC?
Description
Primarily responsible for assisting Community Manager(s) by providing effective customer service to designated communities / homeowners through in-depth knowledge of Covenants, Conditions & Restrictions (CC&R’s) and management contracts.
Position Responsibilities :
- Provides administrative support and other tasks as directed to Community Manager.
- Provides support to community managers which includes answering phones / returning calls, composing correspondence, sending / receiving emails, creating and maintaining spreadsheets, etc.
- Arranges Board of Directors (BOD) meetings (time / locations) and ensures necessary Board meeting packet information is organized and accessible for Board meetings.
- Partners with AAM’s Management Team to ensure compliance with State and Federal Association Management Laws.
- Develops a working relationship with community board members and various committees.
- Assists with community inspections of common areas according to AAM’s management contract.
- Communicates with homeowners concerning compliance with CC&R’s.
- Reviews monthly financials and submits community accounts payable.
- Oversees the design review guidelines process.
- Assists in reviewing bid proposals.
- Travels to and from assigned communities per management contract.
- Maintains accurate and current association records and websites.
- Maintains an effective process for tracking architectural submittals.
- Designs brochures, pamphlets, handouts, etc. for communities.
- Attends meetings as needed.
- Maintains open communication with contract vendors.
- Maintains strict adherence to community and company deadlines.
- Updates community disclosure packages.
- Maintains accurate and current association records.
- Performs other duties as directed.
Knowledge, Skills & Abilities :
Physical Demands & Work Environment :
Qualifications
Required :
High School diploma or GED and three (3) years of full-time, paid professional experience working in an administrative / customer service role supporting management staff and / or project management. Valid driver’s license and reliable transportation.
Preferred :
High School diploma or GED and two (2) years of full-time, paid professional experience working with the HOA / apartment management industry supporting a Community / Property Manager and residents.
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