What are the responsibilities and job description for the Associated Asset Management (AAM), LLC is hiring: Community Manager in Tempe position at Associated Asset Management (AAM), LLC?
East Valley Office
Chandler, AZ 85226, USA
Description
Are you dedicated to delivering exceptional service and truly making a difference?
If you are looking to join a team that takes pride in a high-performing culture, with specific focus to empower employees to reach their highest potential; then you may have just found your perfect fit with Associated Asset Management (AAM).
Primarily responsible for providing community management and effective customer service to designated communities / homeowners through in-depth knowledge of Covenants, Conditions and Restrictions (CC&R’s) and management contracts.
Position Responsibilities :
- Read, review and have a strong understanding and knowledge of Association governing documents, including but not limited to CC&R's, Bylaws, Rules and Regulations, as well as Arizona and federal statutes relating to Associations; Partners with AAM’s Management Team to ensure compliance.
- Interact with homeowners, vendors and service providers on a frequent basis to promote and maintain high quality customer service in both the Association and AAM.
- Research, create and disseminate communications to owners via newsletters, emails and the web regarding Association activities and policies.
- Solicit, negotiate and execute contracts for Association vendors and service providers.
- Prepare and submit bid specs and work orders to vendors / service providers, as needed.
- Plan, budget, advertise, execute and attend Association events with Boards / Committees approval.
- Develop and implement policies and carry out tasks assigned by the Board of Directors and AAM.
- Review, analyze, and present monthly management / financial reports to appropriate parties; identify, and work with accounting to resolve, any discrepancies in reports.
- Research, prepare and provide annual budgets to the Board of Directors; work with vendors and other Association service providers to obtain accurate budget data.
- Review, modify, code and approve Association invoices.
- Schedule, organize and facilitate annual Board of Directors meetings and other special meetings by providing leadership and professional guidance as required by Association policy and Arizona law.
- Interview, hire and train employees, as needed. Coach AAM employees regarding job performance and expectations; terminate employment relationships when required.
- Exhibit a proactive approach to management; provide leadership in planning future growth.
- Perform other duties as directed.
Knowledge, Skills and Abilities :
Physical Demands and Work Environment :
Qualifications
Behaviors
Required
Dedicated
Devoted to a task or purpose with loyalty or integrity
Detail Oriented
Capable of carrying out a given task with all details necessary to get the task done well
Team Player
Works well as a member of a group
Motivations
Preferred
Flexibility
Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact
Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter
Inspired to perform without outside help
Work-Life Balance
Inspired to perform well by having ample time to pursue work and interests outside of work
Education
Required
High School or better.
Experience
Required
2 years :
High school diploma or GED and two (2) years of full time, paid professional experience as a Community Manager / Property Manager including, proven customer service with a strong emphasis on problem-solving, knowledge and enforcement of governing documents, contract administration, vendor management, meeting facilitation, in-depth knowledge of budgets, financial administration and general accounting, preferably in the HOA industry. Valid Driver's License.
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