What are the responsibilities and job description for the Membership Director position at Associated Builders & Contractors - Arkansas Chapter?
Associated Builders and Contractors is a national construction industry trade association representing more than 23,000 companies. Based on the merit shop philosophy, we help our members develop people, win work and deliver work safely, ethically and profitably for the betterment of the communities in which they work.
The Arkansas Chapter of Associated Builders and Contractors (ABC Arkansas) is seeking a motivated and experienced sales and membership professional with a strong customer service orientation to drive and implement the association’s membership growth and retention strategies.
Job Title: Membership Director
Position Type: Reporting to the President. Works closely with the President to develop retention and new member growth goals and budget for the chapter.
Primary Function: To lead the association’s efforts in member recruitment (sales) and retention (engagement and customer service).
Responsibilities:
Membership Recruitment and Sales
- Responsible for achieving new member growth goals
- Developing and maintaining prospect lists
- Recruiting new members through prospect sales meetings, pipeline management, prospect database management
- Respond to prospect and current member requests for information and services
- Attend industry and chapter networking events to promote ABC
- Work closely with the statewide councils and Board of Directors to establish or maintain member service programs
- Develop and execute membership recruitment campaigns
- Compile recruitment statistics and reports
- Travel within the Arkansas Chapter’s geographical boundaries to meet and recruit new members
- Execute new member integration plan to onboard new members in the first year to 18 months of membership
- Report member activity using association database
- Serve as staff liaison to the statewide councils and other committees designated by the President
Member Engagement and Retention
- Retention of current chapter members at a rate that in conjunction with recruitment and sales results in net membership growth
- Develop strategies with the Board of Directors to promote the membership retention campaign
- Promote all chapter and ABC National services including but not limited to the apprentice program, training programs, STEP program, and insurance programs.
- Develop appropriate member services and non-dues revenue opportunities in accordance with member needs as determined by committees and the board
- Serve as staff liaison between the Chapter and non-dues revenue partners
Other Responsibilities
- Stay abreast of industry issues and member news
- Attend all general membership meetings and staff meetings as scheduled
- Make presentations and participate at chapter events as required
- Work with the President to promote the Excellence in Construction (EIC) program.
- Travel outside the state on a limited basis to attend up to 3 ABC national meetings yearly
- Assist President, Board, and councils with other duties as requested
Preferred Qualifications
- BS in Marketing, Communications, Public Relations, Sales or relevant field preferred
- Related experience in sales, non-profit, business development, or other related fields
- Association experience a plus
- Sales experience and proven track record of setting and meeting/exceeding sales goals
- Excellent written and verbal communication skills
- Proficient personal computer skills including electronic mail, routine database functions, word processing, spreadsheets, etc.
Salary Information
- Base Salary $60,000.
Salary : $60,000