LMS Admin & Content Dev - Training Specialist

Note:  This position has a pay range of $54k to $65k DOE.

WHO ARE WE?

• We are a long-standing organization dedicated to supporting grocery retailers across the Intermountain West for over 80 years.
• Our company prioritizes our team members, their families, and the communities we serve.
• We proudly partner with local organizations to fundraise, donate, and sponsor various charitable activities and events.

WHY JOIN THE TEAM?

• Comprehensive Benefits: Enjoy a robust benefits package that includes health, dental, vision, life insurance, a 401(k) plan, vacation, sick leave, and exclusive team member perks and grocery discounts.
• Flexible Work Environment: Benefit from a hybrid work schedule that combines in-office collaboration with the flexibility of working from home.
• Tuition Reimbursement: Invest in your education with our tuition reimbursement program.
• Career Advancement: Explore opportunities for professional growth and advancement within the company.
• Daily Pay Option: Access your earned wages more frequently with our daily pay option.

JOB SUMMARY:

The Training Specialist - LMS Administrator and Content Developer plays a crucial role in aligning our Learning Management System (LMS) with the company’s strategic objectives. This position is responsible for the administration, maintenance, and customization of the LMS platform. The Training Specialist will also have an opportunity to collaborate with subject matter experts (SMEs) to develop high-quality online training content that enhances employee learning and development.

Essential Duties and Responsibilities

• LMS Administration: Ensure the optimal performance of the LMS software, maximizing its effective and efficient utilization throughout the organization.
• System Updates and Integration: Collaborate with the LMS provider to stay current on system capabilities, updates, and features, assisting in the integration of new technologies within the LMS.
• Content Organization: Maintain a consistent and organized structure for training content within the LMS to facilitate easy access and navigation for users.
• Course Development: Create and manage courses, learning paths, catalogs, custom pages and menus, reports, certifications, and curricula tailored to meet organizational needs.
• User Support and Training: Provide guidance and training to LMS administrators and end-users to ensure proficient use of the system.
• Governance and Permissions: Oversee LMS governance, managing user permissions to ensure appropriate access and security protocols are maintained.
• Technical Issue Resolution: Work with the LMS software provider to troubleshoot and resolve any technical issues, ensuring minimal disruption to training operations.
• Quality Improvement: Identify opportunities for process enhancements and provide feedback aimed at improving the learner's experience within the LMS.
• Onboarding Support: Assist with the implementation and onboarding of the LMS for member retailers subscribing to our LMS content and services.
• Training Content Creation: Design, develop, and track engaging online training courses in collaboration with SMEs, leveraging best practices in instructional design.

Position Requirements

• Education: High school diploma required; further education or certification in a related field preferred.
• Experience: One to two years of experience in LMS administration is strongly preferred; familiarity with Docebo software is a plus.
• Training Development: Ability to create effective online training content, with a solid understanding of learning principles and instructional design methodologies.
• Content Authoring Tools: Experience with content authoring software (e.g., Articulate Rise, Adobe Captivate, Canva, or similar tools) preferred.
• Technical Proficiency: Strong technical acumen and proficiency in using various software applications, including Microsoft Office Suite.
• Communication Skills: Excellent verbal and written communication skills, with the ability to foster and maintain professional relationships with internal and external stakeholders.
• Self-Management: Ability to work autonomously, manage time effectively, and prioritize tasks in a fast-paced environment.
• Attention to Detail: Strong attention to detail to ensure the accuracy and quality of training content and LMS functionality.
• Problem-Solving Skills: Ability to troubleshoot and resolve technical issues promptly and effectively.

Associated Food Stores is an equal opportunity employer. We prohibit unlawful discrimination against applicants or employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other status protected by applicable federal, state or local laws.

Salary : $54,000 - $65,000