What are the responsibilities and job description for the Grocery Clerk position at Associated Grocers of New England?
POSITION RESPONSIBILITIES/ACCOUNTABILITIES:
- Maintain in-depth knowledge of all products to effectively assist customers and support operational excellence.
- Organize, rotate, and restock products to maintain inventory freshness and ensure an appealing presentation.
- Responsible for assisting the Manager in ensuring proper unloading, storage, and organization of products.
- Assist customers with carryout services, ensuring a positive and helpful experience.
- Comply with established procedures, practices, sales, safety, and security according to A.G. Supermarkets, Inc. policies.
- Perform other duties as assigned or required.
ESSENTIAL SKILLS & EXPERIENCE
- Excellent interpersonal and communication skills with the ability to engage effectively with customers, employees, and management.
- Dedicated to providing exceptional customer service through prompt issue resolution and a customer-focused approach.
PHYSICAL DEMANDS & WORK ENVIRONMENT:
Work is performed in a typical retail work environment, requiring:
- Frequent lifting, pushing, carrying, ad pulling of weights between 20-40 lbs., with occasional lifting over 40 lbs.
- Standing for extended periods (90% of the time) and walking (10%).
- Frequent balancing, stooping, kneeling, bending, and reaching above and below waist level.
- Working in various temperature environments, including:
- Freezers (extreme cold)
- Outside temperatures (2% of the time)
- Receiving areas with occasional humidity or wet flooring
- Hard tile/cement flooring and anti-fatigue mats.
- Required: slip-resistant footwear and various cleaning supplies.
- Machines, Tools, and Equipment used: Baler, Pallet Jack, Uboats, and box cutters.