What are the responsibilities and job description for the Peak- Outdoor Trip Leader I_II_III position at ASSOCIATED STUDENTS INC, OF CALIFORNIA STATE...?
SUMMARY: The Outdoor Trip Leader I/II/III is responsible for supporting and managing operational, logistical, and participant needs for Peak Adventures Outdoor Trips and Clinics all year-round. This role involves assisting with equipment maintenance, conducting comprehensive equipment inventory, supporting equipment purchases and repairs, as well as overseeing the planning and implementation of outdoor trips. The OTL is expected to provide exemplary customer service, ensure safety through risk management decisions, and meet all trip operational requirements.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Safely perform job duties
- Time Management: Efficiently manage and organize personal schedules to align with predetermined work availability, ensuring seamless coordination and timely completion of tasks.
- Equipment Maintenance and Cleaning: Assist with equipment maintenance, ensuring outdoor gear is in good working condition. This includes general cleaning responsibilities.
- Customer Service: Assist Front Desk Staff with prepping and distributing rental equipment.
- Inventory Support: Help maintain the equipment inventory and assist with tracking gear.
- Basic Trip Assistance: Provide support during outdoor trips and clinics, offering assistance as needed. Including the ability to collect and process liability waivers.
- Equipment and Trip Research: Assist with researching equipment purchases, repair options, and trip logistics.
- Obtain Certifications: Begin the process of obtaining Wilderness First Aid (or higher), Swift Water Rescue, Defensive driver training, Golf Cart Training, and a Food Handlers Certification.
- Other duties as assigned
- Equipment Management: Manage equipment maintenance, repairs, and inventory, ensuring gear is ready for trips.
- Trip Logistics: Collaborate in planning and executing outdoor trips and clinics, including coordinating logistics and itineraries.
- Trip Leadership: Effectively lead day trips by oneself or with a co-lead; effectively co-lead overnight trips.
- Customer Experience: Provide exemplary customer service to trip participants, addressing their needs and concerns throughout the trip. Additionally seek and provide educational opportunities.
- Risk Management: Oversee risk assessment and decision-making to ensure participant safety during trips.
- Maintain Certifications: Maintain a valid Wilderness First Aid (or higher), Swift Water Rescue, Defensive Driver Course Certification, Golf Cart Training, and Food Handlers Card.
- Obtain advanced Skill Training: Begin the process of gaining skill sets in advanced recreation activities such as Rock Climbing and/or Rafting.
- Advanced Trip Leadership: Lead outdoor trips and clinics, both on and off-campus, including setting itineraries and managing logistics for advanced recreational activities such as Rock Climbing and/or Rafting. Requires completed task list for either Head Rock Guide or Head Raft Guide.
- Risk Management Leadership: Take efforts to minimize risk by assessing conditions, ensuring participant readiness, and evaluating hazards. Ability to demonstrate expert and sound judgement in highly variable outdoor setting and condition assessment, including anticipation of weather and it’s effects on environment.
- Training and Skill Development: Provide comprehensive training support to participants, helping them acquire outdoor skills and knowledge. Able to lead expert skilled instructions in outdoor activities that include but not limited to LNT etiquette, hiking, camping, paddling, rafting, climbing, show activities, caving, bouldering and backpacking.
- Career Advancement: Mentor and support lower-level OTLs in their growth and development within the program.
- Ability to communicate effectively both verbally and in writing with other staff, and public
- Ability to follow oral and written instructions
- Exceptional customer service skills
- Good analytical and problem-solving skills
- Ability to be flexible and adaptive
- Ability to work well with other staff
- Ability to take initiative
- Understanding and adherence to safe operating practices
- Ability to manage large groups
- Ability to confidently and accurately manage risk
- Consistency and the ability to follow through
- High School Diploma and 18 years of age
- California driver’s license (Class C or higher)
- Demonstrated competency in various outdoor skills
- Ability to work evenings and weekends as well as overtime and double time
- (If Student Assistant Incumbent) Enrolled in a minimum of 6 units at Sacramento State; maintain a minimum 2.0 GPA overall
- CPR Certification (American Red Cross)
- First Aid Certification (American Red Cross)
- Current Wilderness First Aid or higher certification
- Other outdoor professional certifications
- California Commercial driver’s license (Class C or higher) with a passenger endorsement
- Experience on a variety of outdoors trips with a diverse outdoor skillset
- Over 1 year of trip leading experience
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to fingers, handle, feel, reach with hands and arms, talk and hear. The employee must:
- Frequently lift and/or move up to 60 pounds or 100 pounds assisted.
- Must be able to work in a variety of weather conditions and be prepared for both heat and cold
- Must be able to climb, kneel, squat, reach overhead
- Must be able to walk on uneven surfaces
- Must be able to meet minimum physical requirements for individual activity
- Must be able to drive for up to 3 hours in one day
- Must be able to maintain a high level of focus for long periods
Adventure Begins Here
Associated Students, Inc. employees who apply for the position.
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