GENERAL STATEMENT 

Under the general supervision and direction of the Associate Director, SRWC Facility & Building Operations, the Building Manager is responsible for the overall operation of the Student Recreation and Wellness Center (SRWC) in the support and absence of full-time staff.  The Building Manager will assist in various technical and professional duties as assigned, to gain practical experience in the SRWC field. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Enforce and ensure compliance with established SRWC/University Student Union policies and procedures.  Oversee the SRWC facilities in the support and absence of full-time staff.  Monitor all events and patrol the inside/outside of the building, reporting any activities that may affect events occurring inside and outside the building. 
2. Open and/or secure the overall building at designated operating hours (i.e., unlock and lock the building, secure office and departmental areas, turn various systems off and set building alarms as assigned). 
3. Assist with the opening and closing of all point-of-sale operations, which includes securing equipment and cash bags.  Assists with membership software applications as needed in order to service members in all areas of the facility.  
4. Review daily setup worksheets to ensure that all events are set-up according to plan. Responsible for the set-up, monitoring, and breakdown of reservations/events. 
5. Communicate with staff via two-way radio throughout shift.  Prepare a written report and/or log of each shift or event worked, and e-mail report to a provided distribution list. 
6. Conduct inventory of specified storages within facility. 
7. Provide breaks and assist student staff when necessary. 
8. Make frequent rounds of the facility and communicate with facilities staff regarding issues relating to restrooms, lockers, faucets, urinals, non-functioning lighting, and take appropriate action to address situations needing immediate attention.  
9. Conduct traffic counts of assigned common building areas on an hourly basis, complete assigned shift checklists, and process appropriate paperwork throughout shift. 
10. Reset and clean tables and chairs in all lounge and eating areas according to corresponding diagrams. 
11. Is familiar with all AV equipment and room set-ups and assists facilities staff when necessary.  Troubleshoots audio-visual equipment as necessary.  Attend AV training as assigned.  
12. Regularly check to see that all events are functioning normally (i.e., proper room set-up, lighting, temperature, audio-visual equipment, etc.) 
13. Prepare clear and concise electronic shift reports regarding events, issues with staff, guests or services, conditions of the building, building infrastructure, and furnishings. Reports will include actions taken to address issues along with additional information so building management can start problem solving as soon as possible.   
14. Is the first responder to injury/incidents within the building and is responsible for preparing the incident report to submit to supervisor for review. 
15. Conduct tours of the SRWC when scheduled and necessary. 
16. Model appropriate behavior and provide leadership for other SRWC student staff. 
17. Serve as a resource to the SRWC. Is familiar with the SRWC and campus. 
18. Work on special projects as assigned. 

  SUPERVISORY RESPONSIBILITIES 

Serves as a designee of building management and assists with the general direction of approximately 20 student assistants during shift.  May also provide break relief for student assistants in other program or service areas.   

MINIMUM QUALIFICATIONS

Education and/or Experience

Must be enrolled at California State University, Long Beach in at least six units and making satisfactory progress in related degree program. Previous experience and/or specialized education is preferred for employment. 

Knowledge and Abilities 

This position requires a high level of skill and the ability to acquire substantial technical competence.  Applicant must be able to take initiative, be responsible and correct errors as needed.  The incumbent is responsible for becoming thoroughly familiar with all sections of the current CSULB Campus Regulations and SRWC/University Student Union Operating Procedures Manual.  Must be a quick learner with the ability to assess situations and make sound, independent decisions.  Ability to perform complex tasks without detailed supervision.  Must also have strong presentation skills and the ability to speak, write, and effectively communicate fluently in English.  Good public relations skills are a must.   Knowledge of audio-visual equipment preferred.  

Certificates, Licenses or Registrations 

• CPR/First Aid/AED certification or ability to obtain within 30 days of employment 
• Additional certifications and trainings may be required and must be completed within the first 30 days of employment. 

OTHER QUALIFICATIONS

Ability to interpret and carry out SRWC/University Student Union policy as it relates to the activities of individuals or groups utilizing the facility.  Position requires that the incumbent be patient, trustworthy, dedicated, and responsive to student needs.  Employee must have strong customer service skills, be adaptable to last-minute changes and have the ability to work effectively with a wide variety of people and personalities. 

Mandated Reporter

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Schedule

Must be available to work evenings and weekends during the academic year.   Hours during summer and winter breaks are to be determined by supervisor 

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk and talk, or hear. The employee is regularly required to use hands to utilize computer keyboard, operate cash registers, troubleshoot equipment, etc. The employee is occasionally required to sit at a desk; reach with hands and arms to store and retrieve supplies; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, and occasionally move or lift up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions, risk of electrical shock from operation of audiovisual equipment, and vibration resulting from loud noises at rock concerts, movies, etc. Otherwise, the noise level in the work environment is usually moderate.