What are the responsibilities and job description for the Field Installation Technician position at Associated Time Instruments?

Job Description

ATI Technicians must be able to perform the physical installation and service of Parking Control and Access Control equipment. These systems include but are not limited to : Ticket Issuing Devices, Revenue Collection Exit Devices, RFID (Toll Tag) Readers, LPR (License Plate Recognition) Systems, Barrier Gates, Slide and Swing Gate Operators, Access Control, IP & Analog Camera Systems, IP Networks, Video Management Systems, and Intrusion Detection Systems.

Responsibilities & Duties

Installation, service, programming, and training of all aspects parking control systems and electronic security systems
Daily communication and coordination with colleagues, management, and customers
Communication and coordination with tech support, technical resources, and contractors
Update project and / or service tickets daily to company management software
Provide appropriate solutions for service calls that include pictures and part numbers
Create RMA with various vendors and manufacturers as needed
Accountability (All communications transparent, clocking in and out remotely with location tracking, working with team members, etc.)
On-call rotation (one week duration)

Qualifications and Skills

Most possess valid driver’s license and clean driving record

Must pass drug screening and background check with the Texas Department of Public Safety

Must pass random drug screenings

2 years Parking Control or Access Control Installation and / or Service experience preferred

2 years computer and networking experience preferred

Basic knowledge of computers and networks (must be able to provision a Windows-based PC and create a local network)

Certifications with DSX, Open Options, or Maxxess are a plus

Welding Experience are a plus

Must be proficient with smart phone and laptop for communication, email, in-app ticket updates, etc.

Strong customer communication skills

Good oral, reading, and typing skills, including the ability to read and apply manufacturer installation instructions and to clearly communicate with customer, suppliers, and company personnel.

Most possess the following attributes : Accountability, Punctuality, Professionalism, Time Management, Problem Solving, Customer Service, Job Knowledge, Initiative, Cost Consciousness, Sound Judgment, Dependability, Adaptability, Thoroughness, etc.

Physical Requirements

Must be able to lift 50 pounds

Move, carry, and transport tools and equipment

Must be able to climb ladders : 4’ - 32’

Operate a lift (training is available)

Prolong periods of standing in same place

Additional Benefits

Medical, Dental, Vision, and Life Insurance

Other Insurance Options and Benefits Available

401k Matching, FSA, HSA, and Other Options Available

Vacation, Sick, and Personal Time

Company-Provided Vehicle, Laptop, and Cell Phone (Must meet company requirements for each)

Factory Training

System Certifications

Company Description

Associated Time Instruments is a leading supplier of TIBA Parking Systems, offering everything from Ticket Dispensers, Readers, Intercoms, Credit Card In / Out Devices to Parking Guidance, and Access Control equipment.

Company Description

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Field Installation Technician

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