What are the responsibilities and job description for the Front Desk Receptionist/secretary position at Associates in Family Practice?
Busy Family Practice seeking an individual to become part of our team. Ideal candidate must be a team player, motivated, willing to learn and have excellent customer service skills, must be able to multi-task, plan and prioritize, interact effectively with patients and co-workers. Must be able and willing to cover when needed in our other locations.
DUTIES AND RESPONSIBILITIES:
- Answer telephones, route calls, take messages, and provide general information; greet and direct visitors and patients and answer routine inquiries.
- Perform a variety of routine clerical duties
- Establishes, maintains, processes, and/or updates files, records, and/or other documents.
- Prepare patient charts for appointments.
- Call patients to remind of scheduled appointment the day prior to the appointment.
- Schedules clinic appointments both by phone and in person. Accommodates unscheduled (walk-in) patients as appropriate.
- Check in patients for appointments.
- Updates patient information as needed. Verifies patient documentation regarding notices, insurance and financial information.
- Receives payments and enters payments in the computerized billing system.
- Provide translation/interpretation as needed (if applicable).
- Perform miscellaneous job-related duties as assigned.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $13 - $15