What are the responsibilities and job description for the Front Desk Receptionist position at Associates in Psycotherapy, LLC?
Associates in Psychotherapy, LLC, is seeking a dedicated and professional Front Desk Receptionist to join our team. Our ideal candidate will be the first point of contact for our clients, providing extraordinary customer service while managing a wide variety of administrative tasks. If you are looking for a part-time position where you will work with many different personalities, feel like you are part of a team and make a difference in people's lives every day, this may be the position for you.
We are a woman owned, small business that has provided professional, experienced and ethical mental health services in the Janesville area for over 40 years. We are committed to delivering quality psychotherapy and counseling for children, adolescents, adults and families. If you are interested in working 15 - 19 hours per week in a business casual setting and you have the qualifications we are looking for, please apply today!
Responsibilities
*Greet and check in clients in a courteous manner, going over necessary paperwork, collection of co-payments and balances at the time of service
*Answer calls and provide client support with miscellaneous inquires, payment related questions, release requests, etc. . .
*Answering client messages via our Patient Portal, email, text and voicemail
*Screen and enter new clients into our EHR system, provide Patient Portal access and check completion
*Verify insurance coverage, ensuring accuracy
*Assist with administrative tasks such as preparing requests for records, updating client forms, mailing statements and supporting daily operations
Qualifications
*High School Diploma
*Customer Service experience
*Excellent miltitasking, computer and customer service skills
*Strong attention to accuracy and detail
*Ability to work collaboratively as well as independently
*Patience and the ability to be sensitive to client emotions
*Flexibility for more hours if needed
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 15 – 19 per week
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $15 - $16