What are the responsibilities and job description for the Loan Processor position at Associates Title, Inc.?
Join our dynamic team at a leading real estate title insurance company, dedicated to safeguarding our clients' interests throughout property transactions. Committed to excellence, we strive to deliver top-notch title insurance solutions, ensuring a seamless closing process. As we expand, we're on the lookout for a motivated and detail-oriented individual to join us.
Experience: No prior real estate or title industry experience required. We provide comprehensive on-the-job training.
Work Hours: Monday to Friday, 9:00 AM - 5:30 PM
General Job Requirements:
- High school diploma or equivalent. Certified Notary Public certification is advantageous.
- Proficiency in Microsoft Office, typing, and general computer operations.
- Excellent communication skills across email, phone, and in-person interactions, demonstrating proper grammar and spelling.
- Capacity to manage multiple tasks, prioritize responsibilities, and adhere to deadlines in a fast-paced environment.
- Strong dedication to providing quality-focused customer service with a positive attitude.
- Uphold high ethical standards, confidentiality, and professionalism in all interactions.
- Meticulous attention to detail and accuracy when handling complex title documentation.
- Collaborative mindset with a willingness to learn from experienced professionals and contribute to team success.
Specific Job Requirements:
- Manage incoming calls and emails, directing inquiries as needed.
- Deliver exceptional customer service to clients, guiding them through the closing process and addressing concerns or questions promptly.
- Accurately input and maintain data in our database and record systems.
- Liaise with clients, real estate agents, lenders, and other stakeholders to gather information, provide updates, and resolve inquiries professionally.
- Execute tasks efficiently while managing workload effectively.
- Attend to various administrative duties, such as retrieving voicemails and returning calls, as assigned.
- Conduct thorough reviews of title documents to identify potential issues and ensure compliance with regulatory guidelines and accuracy standards.
Job Type: Full-time
Pay: From $35,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Ability to Commute:
- Columbus, OH 43215 (Required)
Work Location: In person
Salary : $35,000
