Case Manager- QMHP Crisis Care Counselor Mobile

CM- QMHP Crisis Care Counselor Mobile

$1,000 Sign on Bonus

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose.  We are looking for a Case Manager- Qualified Mental Health Professional Crisis Care Counselor Mobile who demonstrates this mission and wants to work for an organization that makes a difference in the community.

Schedule-Specific Hours: Overnights 6:00 am-6:00 pm Sunday, Wednesday, Thursday. As well as every other Friday.

What you will be doing?

• The Crisis Care System is a continuum of crisis response services comprised of a 24/7 Crisis Line and Mobile Crisis Response team. A Crisis Care Counselor-Mobile QMHP is responsible for the following:  
• Providing crisis intervention, de-escalation, emotional support and suicide risk assessment to callers in crisis via phone through AID’s 24/7 crisis line.
• Manage and assess incoming Mobile Crisis referrals from 988, local police departments, and other community services via phone through AID’s 24/7 crisis line. 
• Provide in-person Mobile Crisis Response with a recovery support specialist anywhere in Kendall and Southern Kane County when a person is experiencing a mental health crisis that cannot be de-escalated over the phone. 
• Complete in-person assessments to determine suicide risk, level of care need, and access to support. Work with the person in crisis and their collaterals to complete a safety plan. 
• Collaborate with a team of service providers within AID and throughout the social service community to ensure that all client’s needs are being met to promote and maintain community stabilization. 
• Maintain documentation required for crisis intervention services provided on the phone and in the community
• Assist with providing supervision to MHP staff and Recovery Support Specialists when providing crisis intervention in the community and signing off on assessments.
• The Crisis Care System is a continuum of crisis response services comprised of a 24/7 Crisis Line and Mobile Crisis Response team. A Crisis Care Counselor-Mobile QMHP is responsible for the following:  
• Providing crisis intervention, de-escalation, emotional support and suicide risk assessment to callers in crisis via phone through AID’s 24/7 crisis line.
• Manage and assess incoming Mobile Crisis referrals from 988, local police departments, and other community services via phone through AID’s 24/7 crisis line. 
• Provide in-person Mobile Crisis Response with a recovery support specialist anywhere in Kendall and Southern Kane County when a person is experiencing a mental health crisis that cannot be de-escalated over the phone. 
• Complete in-person assessments to determine suicide risk, level of care need, and access to support. Work with the person in crisis and their collaterals to complete a safety plan. 
• Collaborate with a team of service providers within AID and throughout the social service community to ensure that all client’s needs are being met to promote and maintain community stabilization. 
• Maintain documentation required for crisis intervention services provided on the phone and in the community
• Assist with providing supervision to MHP staff and Recovery Support Specialists when providing crisis intervention in the community and signing off on assessments.
• The Crisis Care System is a continuum of crisis response services comprised of a 24/7 Crisis Line and Mobile Crisis Response team. A Crisis Care Counselor-Mobile QMHP is responsible for the following:  
• Providing crisis intervention, de-escalation, emotional support and suicide risk assessment to callers in crisis via phone through AID’s 24/7 crisis line.
• Manage and assess incoming Mobile Crisis referrals from 988, local police departments, and other community services via phone through AID’s 24/7 crisis line. 
• Provide in-person Mobile Crisis Response with a recovery support specialist anywhere in Kendall and Southern Kane County when a person is experiencing a mental health crisis that cannot be de-escalated over the phone. 
• Complete in-person assessments to determine suicide risk, level of care need, and access to support. Work with the person in crisis and their collaterals to complete a safety plan. 
• Collaborate with a team of service providers within AID and throughout the social service community to ensure that all client’s needs are being met to promote and maintain community stabilization. 
• Maintain documentation required for crisis intervention services provided on the phone and in the community
• Assist with providing supervision to MHP staff and Recovery Support Specialists when providing crisis intervention in the community and signing off on assessments.

What will we provide Full Time employees.Benefits_Summary.pdf

• $1000 sign on bonus for full-time 
• 21 Days of Paid Time Off plus 10 Paid Holidays 
• Paid training
• Tuition reimbursement 
• Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
• 401K with a 3.5% company contribution after one year.

Qualifications

What will you bring to the table?

Education: Master’s degree in a human services field (QMHP) required. At least one year experience working with individuals with mental illness. Knowledge of the DSM V-TR or most current edition & Rule 132. Bilingual-Spanish preferred

License/certifications: None Required

Experience: At least 1 year of experience in behavioral health preferred

What are the other requirements?

• Manage schedule in a manner that allows timely completion of all duties and be available to program after hours.
• Be on time for scheduled shifts and training sessions, clock in and out per agency policy.
• Maintain your agency payroll system to ensure all hours are reflected accurately at all times, add punch requests as necessary.
• Request scheduled and unscheduled PTO utilizing the agency payroll system, per agency policy. All PTO requests must also be sent directly to the Manager via email for approval.
• Follow program and agency procedures for notifying management when unable to attend a scheduled shift/ training
• Ensure the coordination of services in the community to meet client needs (financial, legal, advocacy, medical, etc.)
• Provide transportation to clients in personal or agency vehicles when necessary.
• Acquire and maintain certifications in First Aid, Adult CPR, Non-Violent Crisis Intervention (CPI), OIG Rule 50, Infection Control and Aetna Compliance and Fraud trainings as well as any other trainings assigned by Manager.
• Attend and participate in agency committees, events and fundraisers as assigned.
• Maintain a positive and professional working relationship with coworkers, agencies and other stakeholders.
• Perform all other job duties as assigned and in accordance with the Association policies and procedures.
• Promotes client wellness through coaching, counseling, consultation, motivational enhancement, and information and referral services to clients, as needed. 
• Communicates with service delivery partners, which may include Physicians, Nurse Practitioners, Counselors, Pharmacists, Employers, Community Supports, and other Health Professionals, as needed, to facilitate the achievement of client’s wellness objectives.
• Promote awareness and respect for the diversity of our clients, employees, families and other stakeholders.
• Maintain a team approach.
• Seek out both inter agency trainings and outside entities to increase professional knowledge and enhance clinical skills
• Provide consultation to other AID staff to assist in managing crisis situations for agency clients.
• Manage personal wellbeing to ensure adequate performance and professional judgment at work.

If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work

Salary : $28