Operations Coordinator, ACAAM

About Us

Association Management Center (AMC) is a trusted partner to more than 28 leading associations and professional societies. Our talented team of more than 150 professionals provides the day-to-day operational management our clients need to achieve their business goals. We are proud to support our clients in the impactful work they do and to create a workplace in which all are welcomed and celebrated for their diverse skills, experiences, and backgrounds. At AMC, you’ll join a dynamic team of collaborative, innovative, and supportive professionals and can "Achieve What You Believe."

About The Role

The Operations Coordinator will help coordinate, manage, and implement various projects and/or programs for the American College of Academic Addiction Medicine (ACAAM). This role will collaborate with staff, vendors, Board members, and volunteers to manage various projects/programs and achieve project/program goals. Half of the coordinator’s time will be spent on operations and education for ACAAM, while the other half will be dedicated to the REACH 2.0 program, a federally funded grant.

Responsibilities:

• Provide administrative support to Executive Director, Director, and Program Manager
• Develop and apply proficient working knowledge of Association Management Software, educational and membership platforms, and other technologies
• Schedule meetings, develop agendas, take minutes, maintain records of administrative documents, and manage logistics for board, committee, and program meetings
• Support annual awards, nominations, volunteer and other calls, including developing and reviewing applications, and corresponding with applicants
• Manage check requests, process payments and invoices, and code credit card transactions monthly
• Collate large amounts of data from multiple sources to create Power Point and written presentations
• Provide support for ad hoc projects and organization administration
• Coordinate, manage and implement logistics for special events and education programs
• Support membership renewal and retention efforts
• Provide administrative support to the Principal Investigator, Associate Medical Directors, Program Manager, and project participants
• Liaise with program partners and volunteers
• Prepares and proofreads memos and progress reports
• Independently prepares responses to routine correspondence, and develops documents for presentations or meetings
• Supports the development and delivery of communication and engagement strategies

Experience And Skills

• Bachelor’s degree preferred. In lieu of a bachelor's degree, 4 or more years’ work experience in an office administration role may be considered.
• 1-2 years’ experience working in academia, non-profits, or associations highly valued
• Experience with volunteer management
• Proficiency in: Microsoft Office Suite, Adobe, and Zoom
• Ability to travel out of state and overnight 1-3 times per year by all modes of transportation including car, plane and train
• Physical: Sitting, Walking, Standing, Manual Dexterity, Hearing & Seeing. Physical requirements can be met with or without a reasonable accommodation
• Customer Service - strong customer service orientation and enjoys interacting with a variety of professionals
• Time management & Organization - ability to organize and manage multiple projects at once, project management experience, and exceptional time management
• Problem Solving - Ability to approach work proactively and problem solve
• Continuous Learning - Openness to learning and navigating multiple web-based programs either through self-study or training provided.
• Ability to contribute effectively in collaborative settings (teamwork) and take initiative when working on individual tasks.

Why You’ll Love It Here:

AMC was founded on the core values of Caring, Mutual Trust, Respect, and Integrity. Employees will enjoy being part of a team that embraces a high-performance culture and fosters accountability, personal growth and client success.

Our wide range of benefit offerings include:

• Generous paid time off (20 days!)
• 12 paid holidays
• Medical, vision and dental options, along with life insurance and an Employee Assistance Program.
• Financial wellness benefits including 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Professional development, tuition & certification assistance; internal advancement opportunities.
• Unwavering commitment to Diversity, Equity, Inclusion and Belonging.

Compensation:

• $24 -$28 per hour. Within this range, individual pay is determined by relevant factors, including job-related skills, experience, market data, work location, and education or training.

Location:

• This is a hybrid role in Schaumburg, IL. Employees who reside within 50 miles of the office are expected to work onsite one day per month. At times, there may be circumstances that require additional visits to the office.
• Candidates who live more than 50 miles from the office, including in and out of IL, may be considered for a remote opportunity. Out of state applicants may be eligible for hire, depending on the state in which they reside.
• Applicants must be located and authorized to work in the US on a full-time basis now and in the future. We are not able to sponsor candidates requiring work authorization.

Association Management Center is an equal opportunity employer. We are committed to building a diverse team in which all employees are welcomed, valued and respected for their individual strengths, perspectives, and contributions.

Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.