Visitor Experience and Volunteer Associate

Visitor Experience and Volunteer Associate – Anderson Collection, Stanford University 80% FTEStanford University is one of the world’s premier academic and research institutions, devoting tremendous intellectual and physical resources toward the betterment of humanity. As a major Silicon Valley employer, Stanford seeks people committed to excellence and to improving our world. In turn, the university is committed to supporting its employees as they develop their careers and enrich their lives. We believe Stanford’s future success will be shaped by the diverse perspectives, unique experiences, and inclusive culture of its community.The Anderson Collection at Stanford University is an extraordinary collection of modern and contemporary American paintings and sculpture. The museum was established by a generous gift of 121 works from the private collection of Harry W. and Mary Margaret Anderson and Mary Patricia Anderson Pence, from one of the world’s most outstanding private assemblies of art built by the family over the past 50 years. The collection has expanded with gifts of paintings, sculptures, and works on paper. Highlights include works by Helen Frankenthaler, Jackson Pollock, Mark Rothko, Agnes Martin, and Willem De Kooning.The Visitor Experience and Volunteer Associate advises and supports the volunteers that work with the Anderson Collection. This vital role instills in each volunteer an excitement about our mission and goals, and serves as a welcoming presence to all visitors, both at the front desk and in the galleries. Additionally, this role is responsible for conducting opening and closing procedures of the museum, as well as managing the visitor experience, volunteers and docents, and the scheduling and administrative tasks associated with both.In this role, you will : Open and close museum during public hoursCollaborate on volunteer trainings to be held throughout the yearOnboard and train new volunteersEnsure volunteer programs are following best practices in the field of museums and look for places of improvementMaintain a consistent and positive visitor experience at the AndersonWork closely with colleagues from other institutions on campusAct on behalf of the supervisor, department manager, or chair in regards to establishing priorities and identifying and resolving problems that are administrative in nature.Oversee and / or perform duties associated with scheduling, organizing, and operating complex conferences, seminars, and events, including arranging with vendors for services, overseeing the production and distribution of materials, administering logistics, and managing events within budget.Compose and draft documents and correspondence for presentations, course handouts, grants, conferences, seminars, and reports; perform substantial editing and fact checking. Create, maintain, modify, and / or ensure accuracy of content in various unit documents, displays, reports, brochures, social media, and / or websites.Plan and schedule calendar(s) with limited consultation, resolve calendaring conflicts, and arrange travel in compliance with unit, university, and sponsor policies.Create complex reports and spreadsheets which may utilize specialized software and systems.Oversee and / or process a variety of complex financial transactions; produce, monitor, and reconcile budget statements; research, identify, and resolve discrepancies. May assist with capital or special equipment requests and / or vendor selection.Coordinate and monitor routine maintenance services completion. Plan and coordinate office moves and / or minor renovation projects.May lead staff or supervise day-to-day work of volunteers, student and / or temporary workers, including scheduling, assigning, and prioritizing workloads, setting appropriate deadlines, reviewing work for quality and timeliness, and providing performance review input.In order to be successful, you will bring : High school diploma and four years of administrative experience, or combination of education and relevant experience.Demonstrated commitment to promoting and supporting an environment of diversity and inclusionExperience working with the public on a regular basisA strong work ethic in collaborationCreativity and passionAdvanced computer skills and demonstrated experience with office software and email applications.Demonstrated success in following through and completing projects.Excellent organizational skills and attention to detail.Strong verbal and written communication skills.Excellent customer service and interpersonal skills.Ability to prioritize, multi-task, and assign work to others.Ability to take initiative and ownership of projects.Ability to routinely and independently exercise sound judgment in making decisionsPlease note that this position will be based on the Stanford campus and will be considered hybrid with 3 to 4 days onsite each week, including Saturdays.The expected pay range for this position is $66,000-$79,000 per annum. The actual pay will be prorated based on the 80% FTE. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.#J-18808-Ljbffr

Salary : $66,000 - $79,000