What are the responsibilities and job description for the Membership and Communications Coordinator position at Association of Professional Chaplains?
Searching for a career path within the Marketing and Communications area?
In your role as Membership & Communications Coordinator, you will be the main point of contact for our current and new members as well as taking on project management responsibilities that will vary for membership and communication initiatives. We are searching for an individual that shares our passion to support our members, has the ability to successfully manage projects through their life cycle and is self-motivated to consistently meet a variety of assigned deadlines. Based on the individual's success and what they bring to the role, this position has a trajectory for advancement within the department. Our core administrative team based in Hoffman Estates is small but mighty and we look forward to implementing new member initiatives with your assistance!
APC (Association of Professional Chaplains) is a member-based Association that provides support to our 5,000 nationwide members via certifications, resources, newsletters, support groups and conferences. To learn more, please visit our website www.apchaplains.org. In support of our amazing team, we offer:
- Blue Cross Blue Shield Medical Insurance (APC pays 80% of monthly premium)
- Pension Plan (Vested after six years)
- Paid Time Off (PTO)
- Holiday Pay
- Dental and Vision Insurance
- Employer-paid Life Insurance
- Employer-paid Long- and Short-Term Insurance
Reporting to the Manager of Membership & Marketing, the Membership & Communications Coordinator will:
- Provide exceptional customer service to current and prospective members.
- Update and maintain the membership database to ensure accurate data and to extract data for reporting purposes
- Process new member applications and support membership recruitment and retention efforts
- Send out member correspondence as requested to include non-renewal letters.
- Track corporate partnerships and coordinate Special Interest Group meetings
- Assist in developing member email campaigns
- Support and schedule Zoom meetings as Call Facilitator as needed
- Assist in preparing for annual conference as well as participate in the conference registration booth, Exhibit Hall, support workshops and other events
- Assist in directing attendees to event locations and provide top-level customer service
- Respond to calls and emails in a timely manner or forward to appropriate party
- Assist other team members and other duties as assigned
Requirements
- Bachelor's degree preferred OR a minimum of 3 years of customer service and/or project management experience
- Available to travel, at times, out of state and overnight for our annual conference
- Excellent written and verbal communication skills
- Previous database experience preferred or the desire to learn and navigate multiple databases
- Demonstrate competence in MS Word and Excel.
- Ability to provide a high level of customer service and excellent organizational skills
- Previous experience with non-profit organizations and/or Associations a plus
For consideration, please submit a resume by clicking the apply button.
The Association of Professional Chaplains is an Equal Opportunity Employer.
KEYWORDS: Membership, Membership Specialist, Membership Coordinator, Communications, Communications Specialist, Communication Coordinator, Marketing Coordinator, Marketing Specialist, Associations, Nonprofits, Project Mgt, Project Management, Project Manager, Mktg Coordinator, Mktg Sp