Senior Program Manager

About ABC:

The Association to Benefit Children has been dedicated to ensuring that every child has a joyful, healthy, and safe life through compassionate and innovative programs since 1986.

About the role:

ABC’s Senior Program Manager will work closely with the Associate Executive Director and Chief Program Officer to oversee ABC’s programs and services, focused on five main roles – program development, program evaluation, quality assurance, contract management, and compliance monitoring. In addition, as a member of the Central Office team, the Senior Program Manager will provide support and assistance to other projects related to community education and liaising, development and public relations, communications, training and technical assistance, workforce development, civic engagement, and organizational assessment. The successful candidate will be a self-starter who thrives in a fast-paced environment and has a strong interest in not-for-profit work.

Specific Duties include but are not limited to:

• Data collection, data quality assurance, analysis, and report writing
• Developing data collection instruments, including surveys and interview guides
• Compiling applications to submit to government entities
• Liaising with government entities and other external contacts
• Identifying and addressing quality improvement needs, especially as they relate to operations, staff development, information management
• Maintaining and assuring quality of information management and client tracking systems
• Coordinating efforts and collaboration with program, fiscal, and development teams
• Assisting with maintenance of organizational compliance plan
• Contributing to self-assessment and quality assurance initiatives
• Spearheading program oversight and central office functions for specific programmatic areas and service types
• Supervising at least one direct report and serving as project leads for other initiatives.
• Participating in other special initiatives and/or projects for which the central office takes lead responsibility, as they arise

Qualifications/Qualities include:

• Advanced degree in social work, public administration, public health, or related field, and/or equivalent experience
• Excellent writing and editing skills
• Strong organizational skills
• Strong interpersonal and verbal communication skills
• Strong analytical skills
• Committed to producing high-quality work under deadline
• Ability to think and plan strategically
• Motivated to work independently and as part of project teams
• Ability to manage multiple projects simultaneously and assess priorities
• Interest in not-for-profit organizations providing direct services to disadvantaged children and families

Perks of Working at ABC:

• Full time W-2 position with full benefits including Medical, Dental, Vision, PTO and other elective benefits
• Training opportunities for professional development
• Great team and supportive environment
• Office located in Upper East Side
• Be a part of a local, female-led organization with a strong community presence
• For eligible borrowers, ABC is a qualifying employer for Public Service Loan Forgiveness as a non-profit organization

This position is in-person, though there is the option to work one day per week remotely (selection of the day to be discussed). Some travel to other ABC sites in Manhattan and the Bronx will be required.

ABC is an EOE.

Please submit your resume and cover letter to apply.