Systems Engineer III - Citrix

Overview

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV / AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

With general guidance, the Systems Engineer III is expected to ensure the stability, integrity, and efficient operation of infrastructure systems that support the core organizational functions; complete routine assignments and / or project tasks. The SE III provides operational support for authentication, monitoring, messaging, and collaboration systems; servers, storage, and data protection systems. S / he is responsible for building, monitoring, maintaining, supporting, and optimizing operating systems and infrastructure systems' performance to identify, resolve and communicate issues. The Systems Engineer III implements medium-to-large scale and potentially complex systems. The work assignments of the SE III will follow both existing and newly created solutions. This position must be able to recognize and respond to complex and non-routine issues, and plan and lead large scale, complex assignments. This position will be considered expert level in Citrix / VDI infrastructure to include ancillary components such as Liquid Ware, Storefront, Imprivata, application delivery, etc.

Responsibilities

May perform some or all of the following responsibilities :

• Fulfill day-to-day operational tasks associated with maintaining infrastructure systems.
• Serve as technical lead or team member for large, complex projects to provide new or improved infrastructure services.
• Install / build, configure, administer, and decommission infrastructure systems, including upgrades, patches, and migrations.
• Provide 24 / 7 on-call support for mission critical infrastructure systems on a rotating basis.
• Strong PowerShell scripting abilities to automate tasks.
• Citrix XenApp / Xen Desktop design and implementation to include StoreFront implementations.
• Provide Tier 3 Support of infrastructure systems. Act as an escalation point for technical issues as required.
• Monitor and report on infrastructure systems' usage, capacity and availability. Set appropriate monitoring and alerting levels for infrastructure systems.
• Respond to incidents and service outages to restore service interruptions in a timely manner. Fulfill service requests in the most supportable and expedient way.
• Monitor and tune infrastructure systems for optimal performance.
• Control and limit infrastructure systems' access in compliance with security policies and best practices to maintain system integrity.
• Create new and maintain current and accurate technical documentation and diagrams.
• Documentation of work efforts in a KanBan approach, ie. Jira.
• Configure and update IGel thin clients.
• Manage Citrix NetScaler.
• Lead hardware / software evaluation for infrastructure systems.
• Participate in and present at Design Reviews to ensure reasonable and supportable solutions.
• Design, plan, build and lead system and disaster recovery tests.
• Perform complex planned maintenance after-hours / weekends as required.
• Perform other duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS :

Five plus years of experience supporting a complex environment with multiple platforms.

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The annual base salary range for this position is from $107,536 to $169,957, and pay offered will be based on experience and qualifications. Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical / vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance / and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.

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Salary : $107,536 - $169,957