What are the responsibilities and job description for the Receivables Manager - ERP Lead position at Assurant, Inc.?

Overview of Position

Assurant is embarking on a multi-year, multi-phase financial systems and process transformation program. This role will be critical for application design, process transformation, and making recommendations to enhance current state activities related to the Receivables Management, Billing, Collections, and Cash Management components of the implementation of an ERP (Enterprise Resource Planning) solution as part of a broader financial systems and process strategy. Specifically, this manager will be the key Finance and Accounting resource leading the Receivables Management, Billing, and Collections components of Assurant's implementation of a Oracle cloud ERP and OFSAA solution as part of a multi-phased transformation program.

The individual in this role will use their deep accounting skills, knowledge and prior experiences to lead the design and implementation of key accounting, billing, receivables management, and collections functions / processes in a new ERP platform. This individual will also identify, make recommendations to senior finance stakeholders, and lead efforts to migrate current billing and collections processes to the leading practices facilitated by having a modern ERP system.

Initially, the individual in this role will be responsible for providing functional and financial process leadership to the design and implementation of the new platform and best practice processes. In the future, the role will then assume responsibility for the ongoing management, support, and enhancement of the billing, collections and related functions, with a focus on continuously identifying, recommending, and executing on opportunities to better streamline and gain efficiencies in the Finance function through leveraging the investment we have made in a new systems platform.

As new functionality and capabilities are added to the financial systems platform, this role will have responsibility for ensuring smooth integration onto the platform and will proactively identify and mitigate any potential risks.

What will be my duties and responsibilities in this job?

Strategic :

Lead efforts within Finance and Accounting to design and implement best practice billing and collections processes in a leading cloud ERP solution
Identify, recommend, champion, and execute on opportunities to enhance existing collections and billings processes taking into consideration the requirements of the overall Global Finance organization
Leverage prior Accounting and Finance experiences and expertise to identify, propose, and implement automated solutions and reduce reliance on manual processes, with a focus on prioritizing the remediation of those processes that currently have the most risk and / or inefficiency
Actively engage and educate business process owners on solution optimization, simplification and standardization capabilities within the new platform through the reference of prior experiences and other relevant use cases
Serve as a change agent for the Global Finance organization in designing and implementing best / leading practices across Assurant
Champion efforts to adopt delivered functionality and established practices and resist the need for customizations and off-system work arounds
Clearly and effectively demonstrate to stakeholders how proposed solutions and workflows will help move the Finance and Accounting function forward towards achieving its goals

Tactical :

Work closely and collaborate with key Finance and Accounting stakeholders, IT, and third-party consulting resources across various locations to design, test, implement, and support a global financial systems platform, with overall responsibility for leading the Receivables, Billing, and Collections workstream component of the overall program

Lead efforts to develop future state Billing and Collections-related accounting policies, processes, desktop procedures, and controls leveraging knowledge of best practices

Work with stakeholders to understand functional requirements for each area and then develop functional and process solutions in the new tool, while ensuring those requirements are properly understood and communicated to overall program team

Determine how to best implement functional requirements in financial systems architecture

Develop creative solutions to effectively meet complex business requirements using delivered functionality

Work with internal and external auditors to ensure proposed system design, configuration and functionality complies with core control and audit requirements

Create, deliver, and / or support communication and training activities associated with areas of responsibility

Ensure program deliverables are completed in accordance with established timelines

Escalate issues and open items to program management, as appropriate

Effectively collaborate with workstream leads, program team members, Human Resources, Change Management, Corporate Communications, and other key resources supporting the program

Responsible for the continuous improvement of billing and collections processes with automation and procedural enhancements

Leadership :

Lead a team of financial / functional analysts responsible for the implementation and support of the billing and collections-related functionality

Provide thought leadership and direction to team

Ensure team members have appropriate performance goals and provide ongoing feedback and hold performance discussions on a regular basis

Effectively, prioritize and assign task and deliverables. Leverage appropriate resources across the Enterprise ensuring collaborative decision making consistent with strategic goals of the Enterprise.

Number of Direct Reports One to two Receivables, Billing and Collection finance / functional team members. May also project manage resources from other teams externally & internally.

What are the requirements needed for this position?

Bachelor's degree in Accounting or equivalent area of study

CPA and / or MBA Preferred

A minimum of 10 years prior financial accounting / auditing and financial systems experience

Prior experience in implementing and managing automated accounts receivable and billing solutions and related processes in a complex, global organization

Strong working knowledge of and experience with receivables management and billing methods within the insurance industry

Experience in implementing and using billing technologies

Experience in implementing and using an accounts receivable sub-ledger

Experience with and understanding of the flow of information from various policy admin systems to the receivables process and ultimately onto the general ledger

Experience in working with TPAs a plus

Strong knowledge of general ledger and accounting principles

Strong knowledge of working in various currencies across multiple legal entities

Strong understanding of U.S. GAAP Financial Reporting, Management Reporting, and Planning / Forecasting Processes

Strong business, financial and change management acumen

Experience in designing and implementing Finance and Accounting process and workflows

Strong influencing, facilitating and consulting skills in working with stakeholders at all levels in the organization and across departments

Experience in defining, scoping, and managing technology initiatives from a Finance and Accounting perspective

Experience in leveraging technology to improve finance processes

Adaptability and flexibility including the ability to manage deadline pressure, ambiguity and change

Strong planning and organizational skills

Strong analytical skills

Experience in handling and effectively prioritizing multiple concurrent tasks and meeting strict deadlines

Ability to effectively communicate with all levels within the organization

Ability to build collaborative relationships with colleagues and business partners

Must be a team player and able to partner with business, operational, technology, and financial areas

Ability to lead and motivate teams to reach a common goal

Advance proficiency in Word, Excel, PowerPoint, Access, and Visio

Previous experience on transformation projects required

Travel up to 25%

What other skills / experience would be helpful to have?

Prior experience in Insurance / Financial Services industry a plus

Experience in working with TPAs a plus

Understanding and experience with international regulatory reporting and payment processes a plus

Prior experience implementing a cloud financial systems platform

Strong functional knowledge of Oracle Cloud Financials and / or Workday Financials

Pay Range :

86,000.00 - $143,700.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

02 / 07 / 2025

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World

Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What's the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best / Great Place to Work in 13 countries and awarded the Fortune America's Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Salary : $86,000 - $143,700

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Receivables Manager - ERP Lead

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