What are the responsibilities and job description for the Customer Service Rep position at Assured Alliance, Inc.?
Are you a people-person with a passion for delivering excellent customer service? We are looking for enthusiastic and motivated individuals to join our team as Customer Service Representatives! Be part of a dynamic, growing company that values its employees and offers opportunities for advancement.
Key Responsibilities:
- Provide outstanding customer service by responding to inquiries, resolving issues, and ensuring customer satisfaction.
- Understand and analyze customer needs to recommend the right solutions or products.
- Upsell additional products or services to maximize sales opportunities.
- Maintain accurate customer records and follow up to ensure all issues are fully resolved.
Qualifications:
- Excellent communication skills (verbal and written) in English; bilingual skills are a plus.
- Ability to stay calm and handle challenging customer interactions professionally.
- Attention to detail and accuracy in processing orders and customer information.
- Problem-solving skills with the ability to recommend appropriate solutions.
- Previous customer service experience is preferred but not required—we are willing to train the right candidates!
Why Join Us?
- Competitive hourly rate plus potential for performance bonuses.
- Opportunities for growth and advancement within the company.
- A friendly, supportive team environment.
- Flexible schedules, including evenings and weekends.
How to Apply:
Ready to join a company that values your contributions? Apply today through really with your resume. We are excited to meet motivated candidates who want to grow with us!
Equal Opportunity Employer:
Assured Alliance Inc is an equal opportunity employer. We welcome applications from all individuals, regardless of race, gender, age, or background.
Job Type: Full-time
Pay: $1,000.00 - $1,500.00 per week
Benefits:
- Flexible schedule
Shift:
- Day shift
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $1,000 - $1,500
