What are the responsibilities and job description for the Customer Service Representative position at Assured Alliance, Inc.?
Are you a motivated and customer-focused individual looking for an opportunity to excel? Join our team as a Customer Service Representative! We are a dynamic and growing company that values its employees, and we want YOU to be part of our success story. This is a great opportunity to be part of a supportive team while making a real impact on customer satisfaction.
Key Responsibilities:
- Deliver exceptional customer service by responding to inquiries and resolving issues quickly and professionally.
- Assist customers with product information, pricing, and order processing.
- Identify customer needs and recommend the best products or solutions to meet their requirements.
- Upsell and cross-sell products or services to maximize sales opportunities.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure a seamless customer experience.
Skills and Qualifications:
- Strong communication skills, both verbal and written.
- Fluent in English; multilingual skills are a plus!
- Ability to provide outstanding customer service, even in challenging situations.
- Detail-oriented with excellent organizational skills.
- Ability to identify customer needs and provide appropriate solutions.
- Previous customer service experience is preferred but not required.
Benefits:
- Competitive pay with potential for performance-based bonuses.
- Comprehensive training to set you up for success.
- Opportunities for career growth and advancement within the company.
- A supportive and positive work environment.
How to Apply:
If you are ready to join a team that values your contributions and supports your growth, apply today!
Equal Opportunity Employer Statement:
Assured Alliance Inc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Benefits:
- Flexible schedule
Shift:
- Day shift
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $18 - $24