Account Coordinator

Overview

Rice Insurance Services Center has an exciting career opportunity for an Account Coordinator. The Account Coordinator is a vital part of our team and assists with the Real Estate Errors and Omissions program by processing work associated with insurance clients, such as answering client phone calls and emails, issuing certificates of insurance, performing data entry, processing renewals, and performing other tasks as needed. 

Rice Insurance Services Center, an Accretive company, has specialized in state-mandated real estate E&O programs since 1989. We provide the group policies in 15 states that have group programs and require real estate licensees to maintain insurance. We also provide appraisal and mortgage loan originator group programs. We handle all aspects of the program, providing ease and consistency throughout the entire process, from obtaining coverage to claims resolution. For more information about us, please visit https://www.risceo.com/.

What You'll Do

• Client Support:
• Provide customer service for real estate errors and omissions insurance programs, including assisting clients purchasing insurance coverage. 
• Answer phone calls and emails and handle client inquiries or direct insureds to other staff accordingly.
• Create correspondence to clients, including transmission of certificates of coverage, renewals, and other routine written communications.
• Provide administrative support and other duties.
• Account Management:
• Enter accurate client information into agency management system.
• Partner to create, maintain, and audit client and prospect data throughout various agency systems.
• Process change requests, review endorsements for accuracy, and generate accurate certificates of coverage.
• Prepare Notices of Cancellations and Reinstatements. Process final cancellations.
• Manage assorted administrative tasks related to account maintenance as required.
• Insurance Expertise:
• Actively engage in learning and study industry trends. Seek out self-directed learning to increase industry knowledge.
• Other duties as assigned.

What You'll Need

• Strong organization and written/verbal communication skills.
• Strong attention to detail and conscientiousness.
• Efficient prioritization and time management skills.
• Demonstrated customer service focus.
• Ability to quickly learn multiple software systems.
• Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software.

What's in it For You?

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:   

• Competitive base salary   
• Generous 30 Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options    
• Company match 401(k) plan – 50% up to 6%!   
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers    
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists   
• Pet benefits & discounts    
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout Accretive.  

Grow, with us

Accretive is a collection of elite specialty and wholesale agencies supported by experienced industry leaders. Our expertise is broad, and our innovative culture runs deep. We value relationships above all else and consistently deliver best in class customized solutions and service you can trust.

Accretive is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.  We are proud to be one of the largest brokers in the country, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us. Accretive is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. Accretive is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!