Administrative Coordinator (Part Time)

Our office in Cockysville, MD is hiring for a part-time Administrative Coordinator. As an Administrative Coordinator will coordinate multiple administrative tasks required for the AssuredExcellence program.

The Ideal Candidate

• You are a dependable true professional that enjoys being the office’s “right hand”
• You naturally have a customer service mindset and thrive on being the “face of the office”
• Communication, both verbal & written, is a strong part of your professional skill set

If this sounds like you, we invite you to keep reading and apply!

What You'll Do:

• Responsible for inquiries regarding benefit program via email or telephone.
• Verify member eligibility in appropriate benefit administration systems.
• Review and answer inquiries about program. Review and forward completed applications and process accordingly.
• Add and Track applicant progress during each step in different computer databases, ensuring data integrity and accuracy.
• Follow up on cases consistently through close.
• Proofreads, edits, and summarizes confidential and sensitive information with discretion.
• Track client counts as well as historical case information
• Follow standard operating procedures (SOP) for tasks & create new ones as needed
• Identify and implement process improvements to enhance efficiency and productivity, with Program Manager.
• Pull monthly claim reports and distribute to designated parties in a secure email fashion
• Assist with new group program implementation.
• Assist with administrative tasks related to various projects, ensuring timely completion and accurate documentation.
• Assist with providing member data for invoicing process.
• Prepare and maintain accurate records, reports, and documents, ensuring proper filing and organization.
• Performs other duties as assigned.
• Capacity to work independently and in a results-oriented work environment

What You'll Need:

• Motivated, energetic employee with excellent verbal and written communication skills.
• High school diploma, at minimum, required.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• At least one year of related experience required.
• Strong attention to detail, ability to prioritize tasks, strong organizational skills and able to work independently or as part of a team.
• Excellent interpersonal and customer service skills with discretion and the ability to discuss specific confidential information with multiple parties.
• Ensuring effective communication and collaboration within the AssuredExcellence team.
• Ability to learn details of program and confidently discuss with others.

What's In It for You:

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:  

• Competitive base salary  - Part Time 29 hours per week - Pay rate is: $21.54 to $23.08 per hour
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists  
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners

Job Types: Full-time, Part-time

Pay: $21.54 - $23.08 per hour

Expected hours: 29 per week

Schedule:

• Monday to Friday

Work Location: In person

Salary : $22 - $23