What are the responsibilities and job description for the Administrative Coordinator (Part Time) position at AssuredPartners?
Overview
The Administrative Coordinator will coordinate multiple administrative tasks required for the AssuredExcellence program.
The Ideal Candidate
- You are a dependable true professional that enjoys being the office’s “right hand”
- You naturally have a customer service mindset and thrive on being the “face of the office”
- Communication, both verbal & written, is a strong part of your professional skill set
If this sounds like you, we invite you to keep reading and apply!
What You'll Do
- Responsible for inquiries regarding benefit program via email or telephone.
- Verify member eligibility in appropriate benefit administration systems.
- Review and answer inquiries about program. Review and forward completed applications and process accordingly.
- Add and Track applicant progress during each step in different computer databases, ensuring data integrity and accuracy.
- Follow up on cases consistently through close.
- Proofreads, edits, and summarizes confidential and sensitive information with discretion.
- Track client counts as well as historical case information
- Follow standard operating procedures (SOP) for tasks & create new ones as needed
- Identify and implement process improvements to enhance efficiency and productivity, with Program Manager.
- Pull monthly claim reports and distribute to designated parties in a secure email fashion
- Assist with new group program implementation.
- Assist with administrative tasks related to various projects, ensuring timely completion and accurate documentation.
- Assist with providing member data for invoicing process.
- Prepare and maintain accurate records, reports, and documents, ensuring proper filing and organization.
- Performs other duties as assigned.
- Capacity to work independently and in a results-oriented work environment
What's in it For You?
To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:
- Competitive base salary - Part Time 29 hours per week - Pay rate is: $21.54 to $23.08 per hour
- Opportunity to prioritize your mental health with 24/7 access to licensed therapists
- Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners
What You'll Need
- Motivated, energetic employee with excellent verbal and written communication skills.
- High school diploma, at minimum, required.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- At least one year of related experience required.
- Strong attention to detail, ability to prioritize tasks, strong organizational skills and able to work independently or as part of a team.
- Excellent interpersonal and customer service skills with discretion and the ability to discuss specific confidential information with multiple parties.
- Ensuring effective communication and collaboration within the AssuredExcellence team.
- Ability to learn details of program and confidently discuss with others.
Grow, with us
AssuredPartners is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.
We’re proud to be the fastest-growing independent insurance broker in America, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.
Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.
AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!
Salary : $22 - $23