Commercial Insurance Account Manager (Small Business)

Our Lancaster, PA, office with AssuredPartners is hiring for a Commercial Lines Account Manager - Small Business. Are you ready to work in a growing Agency where you can use your Commercial Lines knowledge for our Small Business accounts? We seek candidates who are self-starters, driven, and have attention-to-detail skills. Are you whom we seek? Apply Now!

You are responsible for account support at the direction of the senior team members. The Account Manager provides customer service by handling the day-to-day operations of clients' insurance needs and works to support the delivery of proper insurance and risk management services for clients.

The Ideal Candidate

• You have strong critical thinking skills and focus on accuracy
• You enjoy supporting a team and have strong customer service skills
• You have excellent communication skills (verbal & written)

If this sounds like you, we invite you to keep reading and apply!

What You'll Do:

• Maintaining accurate client information to provide day-to-day support and address intermediate-level client inquiries.
• Assists in the development of solid business relationships with appropriate insurance carrier personnel.
• Recognizes and satisfies carrier goals and objectives to enhance business relationships.
• Maintains files with proper records according to company procedures. Follows company procedures to achieve positive audit results.
• Ensures accuracy of account information for new and renewal policies, endorsements, and audits for accuracy in rating, coverage, and signatures, and enters these transactions to generate billing invoices promptly.
• Reviews all premium audits according to Agency procedures recognizing that the Agency must process promptly.
• Review accounts receivable reports for all assigned accounts to support client retention.
• Leverages technical knowledge to ensure carrier quotes are received in a timely fashion; Reviews quotes for gaps and assists with inquiries from the carrier.
• Attend training and seek self-directed learning to continue education in the industry and technical knowledge.
• Other duties as assigned.

What You'll Need:

• One to Two years of Insurance experience required
• Property and Casualty License required.
• Applied EPIC Agency Management System experience preferred.
• Proficient in providing client service through electronic, telephone, and in-person interaction
• Problem-solving skills; strong written and verbal communication skills
• Professional in the use of Agency Management software or demonstrated skill at quickly learning new systems
• Proficient in the use of Microsoft Office or similar software, including spreadsheet and presentation software

What's In It For You:

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:

• Competitive base salary
• Generous 30 Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options
• Company match 401(k) plan – 50% up to 6%!
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists
• Pet benefits & discounts
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person