Commercial Lines Insurance Account Manager

At AssuredPartners, our Raleigh, NC office is hiring for an Account Manager in the Commercial Lines Small Buisiness department. Our Account Managers are our experts in protecting what matters most to businesses and individuals; we’re looking to bring on our next Account Manager to support our Commercial Lines department and deliver exceptional risk management solutions to our growing client base.

Our Account Manager will partner with our sales team to facilitate the day-to-day management of current clients' insurance programs, helping the world prepare for the unexpected.

As one of the fastest-growing insurance brokers in the U.S., we are excited to bring on those interested in growing their careers in the insurance industry. Opportunity awaits you with us!

Why this Role?

· Build meaningful relationships with clients while providing them with impactful solutions

· High visibility to Senior Leadership – work alongside Client Services, Sales, and Agency Leadership who prioritize your learning and development

· Opportunity for upward mobility and advancement opportunities across AssuredPartners!

Responsibilities:

• Client SupportMaintain accurate client information to provide day-to-day client support and address intermediate-level client inquiries.
• Assist in the development of strong business relationships with appropriate insurance carrier personnel. Recognize and satisfy carrier goals and objectives to enhance business relationships.
• Account ManagementMaintain files with proper records according to company procedures. Follow company procedures to achieve positive audit results.

Ensure accuracy of account information for both new and renewal policies, endorsements, and audit for accuracy in rating, coverage, and signatures, and enters these transactions to generate billing invoices in a timely manner.Review all premium audits according to Agency procedures recognizing that the Agency must process them in a timely manner.Review accounts receivable reports for all assigned accounts to support client retention.

• Insurance ExpertiseLeverage technical knowledge to ensure carrier quotes are received in a timely fashion; Review quotes for gaps and assist with inquiries from the carrier.

Attend training and seek self-directed learning to continue industry and technical knowledge education.

• Other duties as assigned.Qualifications:

• 2-3 years of Commercial Lines Insurance experience or Personal Lines
• Property and Casualty License required
• Working knowledge of available commercial lines coverages based on business and industry
• Proficient in providing client service through electronic, telephone, and in-person interaction
• Problem-solving skills; strong written and verbal communication skills
• Proficient in the use of Agency Management software or demonstrated skill at quickly learning new systems
• Applied Epic Experience preferred
• Proficient in the use of Microsoft Office or similar software, including spreadsheet and presentation
• software

What’s In it for You?

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:

• Competitive base salary
• Generous 30 Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options
• Company match 401(k) plan – 50% up to 6%!
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists
• Pet benefits & discounts
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners

Job Type: Permanent

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience:

• Applied EPIC agency management system: 1 year (Preferred)
• Insurance Broker: 2 years (Preferred)

License/Certification:

• Property & Casualty License (Preferred)

Work Location: Hybrid remote in Raleigh, NC 27609