Licensed Benefits Enrollment Counselor (Bilingual)

Overview

Professional Enrollment Concepts (PEC) has an exciting opportunity for a Bilingual Licensed Benefits Counselor. The Licensed Benefits Counselor provides personalized enrollment assistance to employees through the benefits enrollment call center or in a face-to face environment. This role is responsible for explaining the benefits that are available to the employees and assist them with the enrollment process. This position requires excellent interpersonal and communication skills, be a subject matter expert with employee benefits and the enrollment process. The candidate must have excellent attention to details and organizational skills to manage the ongoing enrollments throughout the year. No experience needed, but prefered. In house training is available.

Professional Enrollment Concepts (PEC), an Accretive Company, is a leading provider of customized administration, enrollment, and communication services for U.S. corporations. We provide custom solutions to employers across all industries to improve the effectiveness of benefits programs, enhance employee experience, and simplify administrative burden. With more than 30 years of experience in the benefits industry - we have the “know how” to develop and implement the right solution to meet your goals and to resolve challenges. For more information about us, please visit https://pecinsuresource.com/.

What You'll Do

• Must have knowledge or be willing to learn of employee benefit plans – i.e. Medical, Dental, Visions, FSA/HSA, Short- and Long-Term Disability, Life Insurance, Critical Illness, Accident, Hospital Indemnity, etc.
• Demonstrates a comprehensive understanding of processes and best practices.
• Responsible for inbound/outbound calls and emails for a specific set of employer groups.
• Excellent time management skills with the ability to maintain multi-faceted projects, providing both quality and quantity while completing daily job duties and adhering to various deadlines with little to no supervision.
• Maintains a high level of professionalism to all employees.
• Consistently demonstrates high standards of integrity.
• Maintains high regard for employee privacy in accordance with the corporate privacy policies and procedures.
• Perform other functions as assigned by management.

What You'll Need

• Minimum of 1 year of enrollment experience preferred.
• Call Center experience (preferred but not required).
• High School Diploma required.
• Strong communication skills to deliver the benefits message set out by each employer group to education and guide employees through their benefits package.
• Texas Life and Health license is required.
• Must speak English.
• Must speak Spanish.
• Professional interpersonal skills.
• Attention to Detail.

What's in it For You?

• Competitive base salary .  
• Generous 30 Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days.
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options.    
• Company match 401(k) plan – 50% up to 6%!   
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers    
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists.   
• Pet benefits & discounts.    
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout Accretive.

Grow, with us

Accretive is a collection of elite specialty and wholesale agencies supported by experienced industry leaders. Our expertise is broad, and our innovative culture runs deep. We value relationships above all else and consistently deliver best in class customized solutions and service you can trust.

Accretive is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.  We are proud to be one of the largest brokers in the country, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us. Accretive is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. Accretive is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!