Office Assistant/Receptionist (Hybrid Remote)

AssureSource is a national agency offering insurance solutions to seniors and their families across the country. Our mission is to provide education, choice and honest advice for those we serve. We strive to be your trusted resource for guidance at the most critical times.

We are seeking a dedicated and efficient office assistant to support our busy psychiatric practice and our Practitioners. The ideal candidate will have experience in medical or insurance office settings, exhibit excellent communication skills, demonstrate a compassionate approach to clients interactions and be accessible to the team. This role requires adherence to confidentiality and the ability to manage multiple administrative tasks efficiently.

Key Responsibilities :

• Manage and respond promptly to incoming calls and selected patient emails, ensuring high levels of patient service and confidentiality.
• Schedule, confirm, and reschedule patient appointments, coordinating with the practitioners and patients effectively.
• Respond to selected patient emails within 24 - 48 hours.
• Assist in managing the practitioners’ calendar to optimize time management.
• Help with administrative tasks such as client record management, referrals and insurance information collection with attention to detail and accuracy.
• Provide administrative support for practitioners’ reports, letters, and other documentation.
• Facilitate communication between the Practitioners, patients, and other healthcare professionals as required.
• Ensure confidentiality and secure handling of all patient information in compliance with HIPAA regulations and practice policies.
• Assist with patient education and the dissemination of practice-related information under the guidance of the Practitioners.
• Contribute to the improvement of administrative procedures and clients communication strategies.

Qualifications :

Education :

High school diploma or equivalent required; additional certification or training in

administrative support, medical administration, or related field is a plus.

Salary : $26.22 - $40.00 per hour

Expected hours : 25 – 40 per week

Schedule : Monday to Friday

Weekends as needed

Education :

High school or equivalent (Preferred)

Why Join AssureSource?

We are more than just an insurance company. With years of experience, in multiple offices around the United States, we pride ourselves on building lasting relationships with our clients and delivering exceptional insurance solutions.

Monday - Friday

Full-time, Part-time, Contract.

We are eager to find a motivated and skilled individual to contribute to our team's success. Apply today to take your career to the next level with us.

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Salary : $26 - $40