Instructional designer/Business analyst

ASSYST is seeking a Experienced Business Analyst/Training Developer/Training Delivery Contractor for Timekeeping and Scheduling Upgrade (Dimensions)

Roles & Responsibilities

• Develop subject matter expertise in specific timekeeping and scheduling functional areas to support effective communications, training, and organizational realignment.
• Develop training plans and schedules in coordination with the project team and vendor.
• Create visually clear and impactful business process documentation related to employee scheduling and timekeeping while demonstrating system functionality to various user levels.
• Collaborate with the project team/functional subject matter experts to design strategic communications, internal marketing, and training materials.
• Create quick start guides, job aids, online training, videos, and other training materials as needed.
• Manage stakeholder expectations in coordination with the Configuration Manager and encourage positive behaviors in response to operational and organizational change.
• Create system-based training material using tools such as Camtasia and Adobe Captivate.
• Document new and existing processes and/or related issues in written form.
• Facilitate working sessions to gather information, identify gaps, and ensure project initiatives are achieved.
• Gather requirements, analyze processes, and recommend solutions.
• Communicate effectively (oral and written) with various levels of employees while maintaining a positive customer service focus.
• Establish strong and credible relationships with management and employees to build trust, collaboration, and integrity.
• Apply knowledge of organizational design, change management, and organizational development principles.

Required Skills

• At least 5 years of system-based content development experience within applications, tools, and business processes.
• Demonstrated experience in organizational design, analysis, and employee engagement group facilitation.
• Proven ability to work independently in a fast-paced environment with multiple and changing priorities.
• Strong skills in fostering a team-oriented environment through effective communication, planning, and collaboration.
• Strong communication skills with all levels of management.
• Experience in consensus building with stakeholders, management, and employees at all levels.
• Attention to detail for performing analysis, process mapping, and documentation.
• Proficient in developing training curriculum and materials using multimedia tools such as Adobe Captivate, Camtasia, Word, PowerPoint, and web-based tools.
• Proficient in Microsoft Excel, Word, and automated email systems, such as Office 365.
• Experienced in Pro WFM (Dimensions) scheduling and timekeeping solutions.
• Knowledgeable in basic payroll program practices and procedures.