What are the responsibilities and job description for the Technical Writer position at ASSYST?
ASSYST is seeking an experienced Senior Technical Writer to join our clients team and support in Laurel, MD. The successful candidate will collaborate with IT project managers, developers, subject matter experts (SMEs), and end-users to gather accurate information, ensuring that all documentation accurately reflects the functionality and processes of the client’s systems. This role will create high-quality, user-friendly documentation and media, supporting a range of users within the organization.
Job Title : Senior Technical Writer
Location : Laurel, MD (Hybrid - 3 days on-site, up to 2 days remote)
Scope of Work
- The Senior Technical Writer will be responsible for creating comprehensive, clear, and accessible documentation that supports system functionality and operational needs. Key deliverables include :
- User Manuals and Operational Guides : Develop user guides, quick reference guides, and operational guides to facilitate system use and maintenance.
- Training Materials : Create training resources such as brochures and presentations to support user adoption and knowledge transfer.
- Standard Operating Procedures (SOPs) : Document SOPs for system maintenance and troubleshooting.
- Instructional Videos : Produce instructional videos for varied audiences, aligned with accessibility and quality standards.
Duties and Responsibilities :
Preferred Qualifications and Experience :
ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.
