What are the responsibilities and job description for the Applications Engineer -Control Systems position at Astec Industries?
Description
BUILT TO CONNECT
Astec is a global, manufacturing company of infrastructure development equipment. Our products range from asphalt and concrete plants, aggregate crushers and handlers, industrial heaters and more. Connection is at the heart of everything we do. We design and manufacture products used to build the infrastructure that physically connects the world, but the connections we make with people are what drive us forward. We were founded on innovation and a passion to help our customers succeed. Leveraging innovative solutions and technologies, we serve customers all over the world. We are committed to design and build the most innovative products.
ABOUT THE POSITION
The Applications Engineer, Control Systems role is a member of the Concrete Batch Plant Control Systems product development team that works with other disciplines within the organization to represent customers. This role drives customer success through all phases of the product lifespan, from installation and startup, through routine operation, and technical troubleshooting when issues arise. The role requires a blend of technical knowledge of PLC and PC software, hardware and electronics, and concrete batch plant operations.
Key Deliverables
- Provide technical support to customers in collaboration with Support Technicians.
- Proactively contact existing customers to elicit their concerns and understand their challenges, providing the feedback to relevant internal teams.
- Define new Control System product requirements for the development team that will improve the customer experience and fill missing product capabilities.
- Occasionally provide training to end users, internal sales personnel and distributors.
Key Activities & Responsibilities
To be successful in this role, your experience and competencies are :
Supervisor and Leadership Expectations
None
Our Culture and Values
Employees that become part of Astec embody the values below throughout their work.
Travel Requirements : Occasional travel may be required
WORK ENVIRONMENT
Office
While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting or standing, and typical electronics lab environment operating a PLC-based control system with live AC and DC circuitry while adhering to best practices for safety of persons and property. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EQUAL OPPORTUNITY EMPLOYER
As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.
