What are the responsibilities and job description for the PATIENT INTAKE COORDINATOR position at Astera?
Why Join Us?
For us, what matters most is excellence. We are caring professionals, people who live, work and dedicate themselves to the communities within New Jersey and Pennsylvania. As such, we strive to provide a sanctuary of excellence, precision, thoroughness and genuine compassion. We also take a whole-person approach to patient care and treatment, tailoring all that we do around their unique needs. And we do all we can for patients, going the extra mile to see that they're supported, informed and getting the one-on-one care and service they deserve.
Job Description :
To review and schedule new patients from information obtained by the front office. To ensure that all new patients are scheduled in a timely manner. To obtain all records prior to the appointment, and mail all patients an informational packet. This position will be remote within New Jersey.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
I. Schedule new patient consultations
- Schedule all new patient consultations, from new patient intake calls funneled to team through Astera's call center distribution. Verify information, including patient demographics and insurance information with precision.
- Ensure records have been received prior to the scheduled appointment.
- Review records on potential consultations with clinicians to ensure that patients are being scheduled in a timely manner.
II. Data entry
EDUCATION AND / OR EXPERIENCE :
