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Intern, Product Management

ASTM International
Conshohocken, PA Intern
POSTED ON 1/7/2025
AVAILABLE BEFORE 2/5/2025
Committed to serving global societal needs. ASTM International positively impacts public health and safety, consumer confidence, and overall quality of life. We integrate consensus standards - developed with our international membership of volunteer technical experts - and innovative services to improve lives... Helping our world work better.

Role Description:

The Summer 2025 Intern is responsible for supporting Product Management by completing assigned projects for product strategy, improved efficiencies, and lifecycle management of ASTM products and services. Role will explore new publishing and business technologies to improve the efficiency and outcome quality of ASTM Products.

This shall include researching, advising, and testing GenAI/AI tools to improve how the department executes its responsibilities and can also recommend AI use to deliver better tools to engineering industries. The Intern shall also participate in reviews of product proofs of concepts (POCs) as well as reviewing quality for current products, features and functionalities. As part of the review Intern shall participate in and/or conduct interviews on their own with engineers and other standards users, including ASTM members and other users of standards. During these interviews Intern will explore ASTM POCs and gather product feedback to develop further intelligence that supports ASTM’s innovation and product lifecycle management.

The Intern has the potential to work on any and all existing ASTM revenue product lines. The Intern shall provide guidance to the Product Management team to help further the overall mission of ASTM International, and division/department goals.

Complete other tasks as assigned.

Learning Objectives:

Learn how to explore to better understand real-world engineering scenarios in multiple industries including how users of standards innovate and create better efficiencies via better management of normative information. Understand how to collect gathered information and position it as internal guidance to create revenue-focused features and functionalities. Explore GenAI/AI solutions in a technical publishing environment.

General Responsibilities:

  • Work with Product Management team to assess and recommend AI/GenAI improvements for how Product Managers conduct their work.
  • Review existing GenAI prototype plans and assess POCs as they are worked on.
  • Review and recommend GenAI/AI improvements to product lines not currently noted in the current GenAI business plan.
  • Review existing POCs, prototypes, and existing products for Quality Assessment.
  • Conduct interviews with users of ASTM Intellectual Property/standards and other products, to gather feedback following scripts and seeking value and “whys” behind the pain points and problems expressed during these interviews.
  • Apply critical thinking and communication skills when talking to our user community as you walk users through a script or set of questions about a feature or functionality.
  • Document and summarize interviews/conversations, and prepare further reporting consolidating other interview feedback expressed to the team.
  • Prepare a regular and comprehensive report on progress as requested by supervisor.
  • Attend progress and other team meetings and events as requested by supervisor.
  • Assist with department annual forecast and budgeting exercises, supporting team with reporting and analytics as well as light research.
  • Update roadmaps and other materials.
  • Assist with software release notes.
  • Perform additional projects upon request

Education:

Enrolled in 4-yr undergraduate academic program.

Key Requirements & Competencies:

Key Requirements:

  • Currently enrolled in a 4-year academic program
  • Strong desire to learn along with professional drive
  • Technical coursework preferred (information technology, engineering)
  • GenAI/AI knowledge a plus
  • Information management knowledge a plus

Key Competencies:

  • Excellent knowledge of MS Office
  • Familiarity with AI tools; GenAI trajectories
  • Familiarity with Atlassian suite (Jira, Confluence)
  • Able to master new software quickly
  • Strong writing skills
  • Good communicator
  • Quick learner with an interest in engineering fields (e.g., aerospace and defense, oil & gas, construction, infrastructure, medical device, additive manufacturing, robotics, environmental)
  • Self-motivated with strong work ethic
  • Team oriented
  • Critical thinking skills
  • Emotional intelligence

Physical Requirements:

  • Frequent work at desk or computer
  • Frequent verbal and written communication by phone/email/video/in-person

Time Requirements & Compensation:

  • Remote / Hybrid
  • 35 hours per week, May/June through August. 
  • Compensation: $18.00/Hour
  • Applicants must be authorized to work in the U.S without sponsorship, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

This job description is not intended to provide an all-inclusive listing of related job activities. Associates may be requested by management to perform other related activities in place of or in addition to those representative activities noted in this job description.

ASTM International is an Equal Opportunity / Affirmative Action Employer Minorities/Females/Disabled/Veterans.

Salary : $18

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