What are the responsibilities and job description for the CALL CENTER REPRESENTATIVE position at Aston Carter?
Description
On a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of drivers across the country using a two-way Audio / video communication to verify / identity any necessary specifications on trucks and processes, while coordinating, communicating, and providing updates on a daily basis to all parties involved in the arrival, loading, unloading and departure at warehouses, facilities and distribution centers.
- We are looking for candidates that are extremely detail oriented, can work in a fast-paced environment with a high sense of urgency, and are quick learners and technically savvy.
- This team is able to take on all gate operations and allow those associates onsite to focus on the daily operations onsite that need to be completed.
- On a daily basis, you will be speaking to roughly 200 drivers a day, so excellent and clear communication is a must.
Skills
customer service, microsoft office, phone etiquette, logistics, intermodal, supply chain, call center, communication and people skills
Top Skills Details
customer service,microsoft office,phone etiquette
Additional Skills & Qualifications
Qualifications :
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $21.00 - $21.00 / hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :
Workplace Type
This is a fully onsite position in Tempe,AZ.
Application Deadline
This position is anticipated to close on Feb 25, 2025.
About Aston Carter :
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
Salary : $21
