What are the responsibilities and job description for the COLLECTIONS SPECIALIST position at Aston Carter?
Manufacturing company looking for a Collections Specialist to support their team working with one of the top leading skin care companies!
Qualifications :
1 year of experience in b2b collections
Experience working with high-volume book of clients
Ability to reach out to customers via email or phone and work with an AR aging report
Knowledge in SOX compliance nice to have!
Job Description :
Job Summary : The Collections Specialist will be responsible for managing and collecting outstanding accounts receivable from our customers. This role requires a detail-oriented individual with excellent communication and negotiation skills to ensure timely payments and maintain positive customer relationships. The ideal candidate will have experience in collections within a publicly traded company and a strong understanding of financial regulations and compliance.
Key Responsibilities :
Contact customers to collect outstanding payments via phone, email, and written correspondence.
Monitor and manage assigned accounts to identify overdue payments and take appropriate action.
Negotiate payment plans and settlements with customers to resolve outstanding balances.
Maintain accurate records of all collection activities and customer interactions.
Collaborate with internal departments, such as sales and customer service, to resolve billing disputes and discrepancies.
Prepare and analyze reports on collection activities, aging accounts, and payment trends.
Ensure compliance with company policies, industry regulations, and legal requirements.
Assist in the development and implementation of collection strategies and procedures.
Provide exceptional customer service and maintain positive relationships with customers.
About Aston Carter :
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com ( astoncarteraccommodation@astoncarter.com) for other accommodation options.
