Demo

Customer Service Representative

Aston Carter
Tolleson, AZ Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 4/30/2025

This role is a unique combination of a few different things but long story short, you'll be the face of Carvana. Since Carvana's purchase and selling process is entirely online, meeting you to pick up the vehicle they are selling to us will likely be the first time a customer has met a Carvana employee face-to-face! You'll have the freedom to go above and beyond to ensure our customers have an experience that doesn't suck and is completely one of a kind.

  • You will be handling about 6 to 8 customer appointments a day.
  • If the customer is buying a car from Carvana, you will be operating a company owned vehicle and driving to the customers homes to finalize the customers purchase of the vehicle.
  • You will then greet the customer, take a look over the car they are selling, and have them fill out paperwork on an iPad
  • You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system.
  • You'll be expected to prioritize safe driving and to maintain a clean driving record in accordance to Carvana's CMV Driver Qualification policy. Consistent, safe driving is crucial to this role!
  • You'll also be a team player by assisting other team members with various tasks as necessary.

Additional Skills & Qualifications :

  • Sense of humor and a passion for the customer experience
  • Goal-oriented, enthusiastic, and self-motivated
  • High School Diploma or equivalent
  • Environment : both indoor and outdoor conditions for extended amounts of time and may be exposed to inclement / extreme weather.

    Pay and Benefits

    The pay range for this position is $17.00 - $17.00

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • Workplace Type

    This is a fully onsite position in Tolleson,AZ.

    Application Deadline

    This position will be accepting applications until Feb 1, 2025.

    About Aston Carter :

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

    Diversity, Equity & Inclusion

    At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people
  • The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

    Salary : $17

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