What are the responsibilities and job description for the Customer Support Specialist position at Aston Carter?
Hiring Customer Support Specialists for a large tech company in Tempe AZ! Must be able to work onsite.
Job Description
Associates will need to be local to Phoenix and will work Wed-Sun Thurs-Mon Fri-Tue or Sat-Wed schedules to start and transition to more preferred schedules after conversion. They will need to be in office 3 days per week and remote the other days. The first 3 weeks of training will be all in office.
SERVICES TO BE PERFORMED
We are in need of head count to support managing active network disruptions in the DM space. The associates will be working cases WIMS and take phone calls for all people in our supply chain.
REQUIRED SKILLS
- Critical thinking and problem solving
- Minimum 1-3 years in a customer support role
- Entry level knowledge of MS Excel based tools familiarity with Excel spreadsheets and ability to navigate and interpret data
- Must be flexible to work all shifts day or night and some weekend shifts as needed as this team provides tactical support to fulfillment network 24 hours / day 7 days / week
PREFERRED SKILLS
Additional Skills & Qualifications
About Aston Carter :
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com ( astoncarteraccommodation@astoncarter.com) for other accommodation options.
