What are the responsibilities and job description for the Documentation Coordinator position at Aston Carter?

Work Environment / Hours

Monday - Friday 7am-7pm. 1st shift is 7AM-3 : 00PM OR 2nd Shift is 10am-7pm.

Hyrbid role after training. Remote Monday & Friday.

Equipment will be provided

Great amenities : gym, basketball court, coffee shop, convenience store
Modern corporate office environment.
Nice and updated kitchen area

Qualifications

Minimum of 1-3 of recent corporate customer service, data entry, and administration experience in an office setting.

Proficiency in Microsoft Excel, Word, and other Microsoft Office suites.

Self-starter with experience in claims processing, invoicing, and invoice entry.

Attention to detail.

Job Description

As a Proposal Coordinator, you will be responsible for validating, documenting, and approving proposed costs within the parameters of a rigorous proposal process. You will use terms and conditions, coverage limits, pricing guides, and industry knowledge for assessment and may negotiate to improve costs based on fair market value. The role requires familiarity with negotiation techniques, network provider price agreements, repair methods, and industry rates.

Responsibilities

Authorize costs to repair or replace systems or appliances covered by active enrollment.

Accurately document conversations, agreements, and actions taken with providers regarding job costs and related tasks.

Review and approve job costs for Out of Network providers and jobs with special circumstances not identified or pre-negotiated on rate sheets.

Ensure and verify accuracy of claim creation, coding, and documentation from creation to completion.

Negotiate pricing with providers when needed.

Promptly handle correspondence from providers requesting approvals for additional charges on pending service orders.

Coordinate appropriate follow-up with customers or providers to ensure issues are resolved satisfactorily.

Coordinate appropriate follow-up with customers of non-covered claims and provide effective documentation explaining the reason why.

Offer technical knowledge and expertise to other colleagues.

Stay up to date with local codes and regulations along with labor and material costs.

Promptly respond to actions generated by other team members.

Pay and Benefits

The pay range for this position is $19.23 - $25.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Warrenville,IL.

Application Deadline

This position is anticipated to close on Feb 13, 2025.

About Aston Carter :

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

Salary : $19 - $25

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