What are the responsibilities and job description for the Patient Access Rep I position at Aston Carter?
Receptionist - Healthcare Clinic - Woodburn, OregonJob Description
As a Greeter, you will play a crucial role in ensuring a positive experience for patients visiting our facilities. You’ll be the friendly face that patients encounter as they arrive, guiding them through the check-in process and providing excellent customer service.
Responsibilities
Welcome patients with a smile and friendly attitude.
Assist patients in navigating the check-in process, which may involve using kiosks.
Guide patients through scanning their driver’s license, insurance card, and other necessary documents.
Address any questions or concerns patients may have during check-in.
Be comfortable using the kiosk system.
Troubleshoot minor technical issues that patients may encounter during the check-in process.
Ensure patients feel confident using the technology.
Keep an eye on patient flow in the waiting area.
Assist patients who may need additional help or have special requirements.
Act as a gatekeeper to maintain a smooth patient flow.
Provide exceptional customer service to all patients.
Maintain a positive and professional demeanor at all times.
Create a welcoming and comfortable atmosphere.
Show empathy and understanding to patients’ needs.
Regularly wipe down and disinfect kiosks to maintain cleanliness.
Ability to stand for up to 8 hours.
Essential Skills
Customer service experience
Data entry
Computer operation
Greeting patients professionally
Tech-savvy
Troubleshooting technology with patients
Front desk experience
Medical or administrative support experience
Additional Skills & Qualifications
High School Diploma / GED
Basic tech proficiency (troubleshooting a tablet and computers)
Coachable and able to take and initiate feedback well
High level of attention to detail
Strong communication skills; both written and verbal
Positive, hardworking, takes initiative, and works well with others
Proven reliability and positive attendance
Work Environment
The greeter will be mostly working independently but will also provide support to the front desk staff in the clinic.
Pay and Benefits
The pay range for this position is $18.75 - $18.75 / hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off / Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Woodburn,OR.
Application Deadline
This position is anticipated to close on Mar 7, 2025.
About Aston Carter :
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com ( astoncarteraccommodation@astoncarter.com) for other accommodation options.
Salary : $19
