What are the responsibilities and job description for the Shipper Support position at Aston Carter?
Description
- Provide shipper support to vendors and sellers who use our company as their freight distributor.
- They make sure they get the service that is due to them, customer support from the standpoint of operations to solve problems.
- If there is a missed pickup, their job is to research and ultimately resolve to ensure the freight picked up.
- Amazon has over 16,000 vendor relationships and they will work with different people each day.
- The support cases are in a platform called Perigon
- Shippers and carrier cases
- Cases are created by vendors or carriers submitting a case in the platform
- Leads will assign cases each day to the associates
- 20% of your touched cases should result in a phone call
Skills
Excel, account management, logistics, Dispatch, intermodal, Customer service, microsoft office, supply chain, data analysis, third-party logistics
Top Skills Details
Excel,account management,logistics
Additional Skills & Qualifications
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $21.00 - $21.00 / hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :
Workplace Type
This is a hybrid position in Tempe,AZ.
Application Deadline
This position is anticipated to close on Feb 25, 2025.
About Aston Carter :
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
Salary : $21
