What are the responsibilities and job description for the Administrative Assistant position at Astor Chocolate?
Administrative Assistant – Sales Assistant
Private Label Department
Company Profile :
Astor Chocolate is a 4th generation privately held, family-owned company and has been a leading purveyor of chocolate for over 90 years with our core strengths being innovation, creativity, and dedication to creating premium products. The company services multiple industries ranging from Hospitality, Travel Retail, Food Service, ASI, and Gourmet specialty retailers. Astor, with our energetic team atmosphere, believes the success of our growth is our strong commitment to developing our employees’ potential. We are committed to building the company with talented, and motivated individuals who will uphold our mission of being a market leader, by innovating and servicing our customers with extreme dedication.
Primary Function :
Working together with our Sales Team, Astor is seeking an Administrative Assistant for our Private Label Department to support them with project coordination and customer service needs. This position will work in close collaboration with our design, product development and production teams in creating exceptional products to meet our customers’ requests. The right tenured individual will be flexible and possess the ability to work in a mid-size company that requires a multi-tasking “can do” detail-oriented attitude. The ideal candidate is quick, smart, meticulous, flexible, a creative problem solver, promotes teamwork between departments and is tenacious about achieving organizational goals.
Primary Responsibilities :
- Serve as liaison between design, sales, production, and logistics teams related to customer needs and specific requests
- Liaise and respond to senior stakeholders and other leadership team members for any business-related request, including meetings and supporting material preparation
- Own and maintain library of all relevant Astor Chocolate marketing materials and to assist in trade show planning
- Collaborate effectively with internal teams to anticipate and solve problems before they occur
- Assist the sales teams with order entry (system input) and order follow up; analyze, understand, communicate, and resolve any allocation issues
- Work directly with Production Scheduling and Production staff to ensure orders are produced, shipped on time, and logistical issues related to shipping are resolved
- Arrange and work with the Traffic Department on shipping orders and samples
- Pro-actively tackle issues related to administrative processes to ensure speed and efficiency
- Take the lead on packing and arranging shipments for all trade shows
- Maintain strong internal and external customer service focus and attitude at all times
Communicate as needed with customers to ensure all requirements and deadlines are met
Qualifications, Essential Skills, and Experience :
Strong computer skills : Microsoft Word, Excel, PowerPoint. Experience with creating presentations
BENEFITS :
At Astor Chocolate, we ask a lot of our employees, and we give a lot in return. We believe that every successful relationship is reciprocal.
In addition to your competitive salary, we offer a compliment of benefit offerings.
The most important benefits we believe we can provide you are :
COMMITMENT TO DIVERSITY :
Astor Chocolate recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion and cultural differences.
Astor Chocolate is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.