What are the responsibilities and job description for the Night Auditor FT/PT position at Astoria Crest Motel?
Duties Include:
As a Night Auditor you will be responsible for performing various duties to ensure the smooth operation of the hotel during the night shift. Your primary responsibilities will include:
- Conducting night audit procedures to balance and verify the accuracy of guest accounts and financial transactions
- Checking guests in and out of the hotel, ensuring a seamless and positive experience
- Handling guest inquiries, requests, and complaints promptly and professionally
- Assisting with reservations and managing room availability
- Monitoring security cameras and maintaining a safe environment for guests and staff
- Performing administrative tasks such as data entry, filing, and report generation
- Collaborating with other departments to ensure effective communication and guest satisfaction
Requirements
To be successful in this role, you should possess the following qualifications:
- Familiarity with phone systems and night audit procedures is an asset
- Excellent customer service skills with a friendly and professional demeanor
- Ability to communicate effectively in multiple languages is advantageous
- Strong phone etiquette and interpersonal skills
- Ability to handle guest issues with tact, diplomacy, and empathy
- Attention to detail and ability to multitask in a fast-paced environment
If you are looking for an opportunity to contribute to a dynamic team in the hospitality industry, we invite you to apply for the Night Auditor position. Join our team and help us create memorable experiences for our guests.
Please note that this is a night shift position with hours of 11PM - 7AM.
Apply now to be part of our dedicated team committed to delivering exceptional guest services.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid jury duty
- Paid time off
- Vision insurance
Schedule:
- Overnight shift
Work Location: In person
Salary : $18