What are the responsibilities and job description for the Network Infrastructure Specialist position at Astound Broadband powered by Wave?
Astound Broadband powered by Wave is a leading provider of cutting-edge technology and communications services. Our team is committed to delivering exceptional customer experiences, and we're looking for a skilled Network Infrastructure Specialist to join our team.
In this role, you'll be responsible for installing, servicing, and repairing data, video, and phone systems on customer premises. You'll work closely with supervisors and technicians to resolve escalations and complete specialized work orders. Effective communication with leadership and dispatch teams is essential, as well as participation in a 24/7 on-call rotation.
To succeed in this role, you'll need at least 2 years of experience as a Technician in the Telecommunications industry, with 6 months of satisfactory metrics working with Hybrid Fiber-Coaxial (HFC) networks. Proficiency in problem-solving, time management, and basic computer skills is also required.
We offer a competitive salary of $26.52 per hour, plus benefits including a 401k retirement plan with employer match, medical, dental, vision, life, and STD insurance, floating holidays, paid holidays, and paid sick leave.
Responsibilities:
- Install, service, and repair data, video, and phone systems on customer premises
- Assist supervisors and technicians with escalations and specialized work orders
- Communicate effectively with leadership and dispatch teams
- Participate in a 24/7 on-call rotation
Salary : $27
