What are the responsibilities and job description for the Telecommunications Team Lead position at Astound Broadband powered by Wave?
We are seeking a highly skilled Telecommunications Team Lead to join our team at Astound Broadband powered by Wave. As a key member of our operations team, you will be responsible for leading our team of technicians and ensuring that our customers receive exceptional service.
The ideal candidate will have at least 2 years of experience as a Technician in the Telecommunications industry, with 6 months of satisfactory metrics working with Hybrid Fiber-Coaxial (HFC) networks. They will possess strong leadership skills, with the ability to motivate and direct a team of technicians.
We offer a competitive salary of $26.52 per hour, plus benefits including a 401k retirement plan with employer match, medical, dental, vision, life, and STD insurance, floating holidays, paid holidays, and paid sick leave.
Responsibilities:
- Lead a team of technicians to ensure excellent customer service
- Develop and implement strategies to improve team performance
- Communicate effectively with leadership and dispatch teams
- Participate in a 24/7 on-call rotation
Salary : $27
