What are the responsibilities and job description for the Business Account Executive position at Astound?
Astound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.
Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.
Job Summary:
The Small Business Account Executive is primarily responsible for promoting and selling the portfolio of small business products to small businesses throughout a specific region via cold calling, networking, mailing and door-to-door canvassing. A successful candidate will be highly motivated by individual performance and achievement by incorporating their in-depth business sales experience to exceed targets in this dynamic and untapped market.
Duties and Responsibilities:
- Sales of High Speed Internet, Voice Services and Digital Video to small business accounts in assigned geographical area.
- Responsible for meeting and exceeding minimum monthly sales quota as determined by Area Sales Manager.
- Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours.
- Completes all sales transactions, providing the customer with a scheduled installation, which has been stipulated by engineering and construction.
- Completes all order and activity documentation accurately and thoroughly through CRM.
- Maintains and demonstrates a current knowledge of Astound products, programming and promotional offers.
- Provides exceptional customer service at all times.
- Adheres to all company policies and procedures.
- Projects a professional business manner and operates with a high degree of integrity.
- Other duties as assigned
- Must possess valid driver's license and maintain clear driving record
Requirements/Qualifications:
Education:
- High school diploma or equivalent required.
- College degree preferred.
Experience:
- 1 - 2 years of practical, hands-on experience canvassing or cold-calling.
- 2-4 years prior experience managing business accounts in either a sales or customer service environment preferred.
Knowledge, Skills and Abilities:
- Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound products and the pricing and promotional offers available.
- Ability to work within Microsoft Office and/or G-Suite applications, including Excel or equivalent.
- Must be able to work independently, with minimal supervision.
- Excellent detail orientation and follow through skills.
We're Proud to Offer a Comprehensive Benefits Package Including:
- Competitive compensation including base salary plus uncapped commissions plan (if applicable)
- Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions)
- Paid Holidays: 7 days per year
- Paid Sick Leave based on state and local ordinance
- Insurance options including: medical, dental, vision, life and STD insurance
- 401k with employer match and immediate vesting
- Tuition reimbursement program
- Employee discount program
- Gas mileage reimbursement
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun
Diverse Workforce / EEO:
Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
FCO (For San Francisco Candidates Only):
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf
Salary : $47,000
