What are the responsibilities and job description for the Sr. Director - Operations position at Astrana Health?
Description
What You'll Do
Qualifications
Environmental Job Requirements and Working Conditions
The Senior Director of Operations is a key leadership role responsible for overseeing and managing the operational functions of the organization. This position requires a strategic and hands-on leader who can drive operational excellence, optimize processes, and lead cross-functional teams to meet organizational goals. The Senior Director will work closely with senior leadership and department heads to implement operational strategies that drive efficiency, productivity, and cost savings, ensuring the organization meets its business objectives.
We are looking for a Senior Director with direct experience working in value-based care. This leader will play a role in managing operations around our ACO programs. We are looking for candidates who have experience with contracting and marketing within the healthcare space. This is a unique opportunity to drive operational success and strategy at an organization on the forefront of providing higher quality care at lower costs to patients across the nation!
Our Values:
We are looking for a Senior Director with direct experience working in value-based care. This leader will play a role in managing operations around our ACO programs. We are looking for candidates who have experience with contracting and marketing within the healthcare space. This is a unique opportunity to drive operational success and strategy at an organization on the forefront of providing higher quality care at lower costs to patients across the nation!
Our Values:
- Put Patients First
- Empower Entrepreneurial Provider and Care Teams
- Operate with Integrity & Excellence
- Be Innovative
- Work As One Team
What You'll Do
- Key Areas of Role Focus
- Leading the department’s operational infrastructure lane, including foundational activities such as provider and beneficiary communications and materials, training, binder/P&Ps, and marketing support, among others
- Overseeing the department’s contracting function, including vendor contracting and invoicing, as well as provider contracting (participant contract infrastructure and preferred contracting activity)
- Leadership & Strategy:
- Lead, mentor, and develop a high-performing team of operations professionals
- Collaborate with executive leadership to define and implement operational strategies aligned with the company’s vision and objectives
- Develop and implement operational policies, procedures, and best practices to improve efficiency and effectiveness across all departments
- Operational Management:
- Oversee day-to-day operations of key business functions, ensuring smooth and efficient execution.
- Drive continuous improvement initiatives to enhance operational workflows and reduce inefficiencies.
- Ensure adherence to quality standards, compliance requirements, and organizational best practices.
- Performance Monitoring & Reporting:
- Establish and track key performance indicators (KPIs) to measure and improve the performance of operational teams.
- Analyze operational data and trends to make data-driven decisions that improve performance.
- Regularly report on operational performance to senior leadership, identifying areas for improvement and recommending solutions.
- Cross-Functional Collaboration:
- Collaborate with other senior leaders to align operational strategies with broader business goals.
- Support other departments, including sales, marketing, finance, and HR, to streamline operations and enhance company-wide effectiveness.
- Change Management & Innovation:
- Lead and manage change initiatives, ensuring smooth transitions and employee buy-in.
- Foster an environment of innovation, identifying opportunities for automation, process improvement, and the adoption of new technologies.
Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Marketing, Health Services, or related field
- A Master’s degree in a related field preferred
- 10 years of healthcare operations experience, including management experience
- Some experience working in value-based care, working knowledge of ACO programs
- Familiarity with contracting and marketing within the healthcare space
- Ability to succeed in a data-driven, fast-paced, dynamic work environment
Environmental Job Requirements and Working Conditions
- This is a full-time, remote position. The home office is aligned at 1668 S. Garfield Avenue, Alhambra, CA 91801. We are open to interviewing candidates throughout the United States.
- The total compensation target pay range for this role is between $150,000 - $170,000 annually. This pay range represents our national target range for this role. Total compensation will be evaluated based on experience, certifications, and skillsets.
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation.
Additional Information:
Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.
Our platform currently empowers over 10,000 physicians to provide care for over 1 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
Salary : $150,000 - $170,000
