What this Job Entails :
The Software Engineer designs, develops, troubleshoots and debugs software programs for enhancements and new products. They will also develop software and tools in support of design, infrastructure and technology platforms.
Scope :
- Uses professional concepts and company objectives to resolve complex issues in creative and effective ways
- Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
Your Roles and Responsibilities :
Provide administration, development, and application support for end usersDesign, develop, code, test and debug system softwareDesign and implement software of embedded devices and systems from requirements to deploymentReview code and designConfigure and integrate third-party software components and technologiesPerform root cause analysis of network, operating system, and other issues related to how technical solutions operate in customer environmentsAddress and resolve escalated software bugs and bug reproduction requests; logging of all incidents and requests; engaging other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibilityLog and track incidents and requests from identification through to resolution as per established policiesProvide limited after hours and on-call support as neededLead the review and development of test documentationTrain and mentor othersWork with stakeholders and cross-functional teams on projects and initiativesOther duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this positionRequired Qualifications / Skills :
Bachelor's degree (B.S / B.A) from four-college or university and 8 years' related experience and / or training; or equivalent combination of education and experienceNetworks with key contacts outside own area of expertiseDetermines methods and procedures on new assignments and may coordinate activities of other personnelExperience working with various development programsAbility to quickly learn customer support processes, tools and techniquesUnderstanding of how to configure third-party software components and technologiesAbility to perform root cause analysis of network, operating system, and other issuesExcellent communication skills in English (both speaking and writing)Ability to collaborate and work remotely including use of communication toolsAbility to multi-task and self-organize including prioritization of activitiesExperience using monitoring systemsAttention to detailPreferred Qualifications :
Familiarity with system administrationPhysical Demand & Work Environment :
Must have the ability to perform office-related tasks which may include prolonged sitting or standingMust have the ability to move from place to place within an office environmentMust be able to use a computerMust have the ability to communicate effectivelySome positions may require occasional repetitive motion or movements of the wrists, hands, and / or fingersWhat can Astreya offer you?
Employment in the fast-growing IT space providing you with a variety of career optionsOpportunity to work with some of the biggest firms in the world as part of the Astreya delivery networkIntroduction to new ways of working and awesome technologiesCareer paths to help you establish where you want to goFocus on internal promotion and internal mobility - we love to build teams from withinFree 24 / 7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own paceEducation AssistanceDedicated management to provide you with on point leadership and careNumerous on the job perksMarket competitive compensation and insurance, health and wellness benefitsSalary Range
129,200.00 - $204,000.00 USD (Salary)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including :
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees onlyDental provided through Cigna (DPPO & DHMO options)Nationwide Vision provided through VSPFlexible Spending Account for Health & Dependent CarePre-Tax Account for Commuter Benefit / Parking & Transit (location-specific)Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and CourseraCorporate Wellness ProgramEmployee Assistance ProgramWellness Days401k PlanBasic Life, Accidental Life, Supplemental Life InsuranceShort Term & Long Term DisabilityCritical Illness, Critical Hospital, and Voluntary Accident InsuranceTuition Reimbursement (available 6 months after start date, capped)Paid Time Off (accrued and prorated, maximum of 120 hours annually)Paid HolidaysAny other statutory leaves, paid time, or other fringe benefits required under state and federal law
Salary : $129,200 - $204,000
