What this Job Entails :
The Field Engineer IV will work closely with potential customers on a technical level to secure design-ins and support existing customers with their applications. The Field Engineer must have a solid technological base for effectively understanding the technical specifications involved in application engineering, as they provide technical support, give technical presentations, and design and modify the application systems. Along with this, they must also have good interpersonal skills, strong oral and written communication skills, and good organizational skills for effectively communicating the technical specifications to the customers.
Scope :
- Uses professional concepts and company objectives to resolve complex issues in creative and effective ways
- Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
Your Roles and Responsibilities :
Capture and understand customers' technical and product requirement on battery functioning and how is it used in the terminal and host devices and ensure smooth and adequate transfer to client internal teamLead the technical, technological, and functional aspects of proposals to customersTroubleshoot system applications on customer's request, resolving other engineering issues regarding systems applicationBuild mutual trust with customers' technical staffPrepare relevant records, data, and documents for product presentations, conduct training sessions for demonstrating new products and services, and support the sales team in organizing the presentation and training of product demonstrationOversee technical training of consumer specific application of various engineering products in developing stageOther duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this positionRequired Qualifications / Skills :
Bachelor's degree (B.S / B.A) from four-college or university and 8 years' related experience and / or training; or equivalent combination of education and experienceNetworks with key contacts outside own area of expertiseDetermines methods and procedures on new assignments and may coordinate activities of other personnelGood understanding of effective network design methodologiesKnowledge of how to troubleshoot and assess live networksPreferred Qualifications :
Physical Demand & Work Environment :
Must have the ability to perform office-related tasks which may include prolonged sitting or standingMust have the ability to move from place to place within an office environmentMust be able to use a computerMust have the ability to communicate effectivelySome positions may require occasional repetitive motion or movements of the wrists, hands, and / or fingersSalary Range
86,414.28 - $136,443.60 USD (Salary)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including :
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees onlyDental provided through Cigna (DPPO & DHMO options)Nationwide Vision provided through VSPFlexible Spending Account for Health & Dependent CarePre-Tax Account for Commuter Benefit / Parking & Transit (location-specific)Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and CourseraCorporate Wellness ProgramEmployee Assistance ProgramWellness Days401k PlanBasic Life, Accidental Life, Supplemental Life InsuranceShort Term & Long Term DisabilityCritical Illness, Critical Hospital, and Voluntary Accident InsuranceTuition Reimbursement (available 6 months after start date, capped)Paid Time Off (accrued and prorated, maximum of 120 hours annually)Paid HolidaysAny other statutory leaves, paid time, or other fringe benefits required under state and federal law
Salary : $86,414 - $136,444
