What are the responsibilities and job description for the Instrumentation Technician Lead position at Astrix?
We're seeking a Technical Support Professional to join our team at Astrix. As a key member of our operations department, you'll be responsible for supporting the successful delivery of systems to customer sites, working closely with the sales team to provide technical expertise and ensure seamless integration.
About the Role:
- This is an exceptional opportunity for a highly skilled professional to take on a leadership role, driving innovation and growth within our organization.
- You'll work closely with cross-functional teams to develop and implement new technologies and products, leveraging your expertise and experience to drive success.
- Your primary responsibility will be to support the successful delivery of systems to customer sites, ensuring that they are installed and functioning correctly.
Responsibilities:
- Support the successful delivery of systems to customer sites, working closely with the sales team to provide technical expertise and ensure seamless integration.
- Develop and maintain relationships with customers, understanding their needs and providing tailored solutions.
- Collaborate with internal stakeholders to identify and address customer concerns, ensuring high levels of satisfaction and loyalty.
- Participate in cross-functional teams to develop and implement new technologies and products, driving innovation and growth.
Requirements:
- An Associate's or Bachelor's degree in Electrical Engineering or a relevant engineering discipline.
- 3-5 years of relevant experience in equipment/instrumentation, calibration, or a similar field.
- Ability to travel to customer sites on short notice, adapting to changing circumstances and priorities.
- Strong time management skills, prioritizing tasks and deadlines to meet business objectives.
- Excellent verbal, written, and interpersonal communication skills, building strong relationships with colleagues and customers.
- Strong problem-solving abilities, analyzing complex issues and developing effective solutions.
- Excellent attention to detail, maintaining high standards of quality and accuracy in all aspects of work.
Benefits:
- A competitive base salary of $83,000 per year, reflecting your value to the organization.
- Bonus potential of 5-10%, tied to individual and company performance.
- A comprehensive benefits package, including 401(k) with company match and health insurance.
Salary : $83,000
