What are the responsibilities and job description for the Billing and Collections Associate - Costa Mesa, CA position at Astro Pak?
COMPANY BACKGROUND
Astro Pak is the nation's leading precision cleaning and passivation contractor specializing in on-site cleaning of high purity gas and fluid systems, as well as precision cleaning of components and hardware at the company’s Cleanroom facilities. Astro Pak provides services to over 15 sectors including: Biotechnology, Pharmaceutical, Aerospace, Semiconductor, and other selected Industrial markets. The company, founded in 1959, has performed on-site precision chemical cleaning in every State of the Union as well as several projects in Asia, continental Europe, England, Ireland and Mexico.
POSITION OPPORTUNITY
The key role of the Billing and Collections Associate is to efficiently and effectively provide invoices to customers and assist field location teams regarding all billing.
Essential Duties / Responsibilities
- Prepare all invoices review/enter all charges, print invoice and mail with applicable documentation (including any invoice support) to customers or submit electronically when applicable.
- Able to review data, correct discrepancies and reconcile customer purchase orders to invoices.
- Proactively identify and resolve billing related issues. This includes reconciling POC (percentage of completion) job from revenue earned to billed to date.
- Responsible for all projects in UKG (related to field jobs tracked) including set-up, closing, and cancelled.
- Interact with company insurance broker to obtain certificates of insurance.
- Prepare prelims as needed.
- Assist with collections as needed.
- Assist with field teams as needed.
- Exhibit strong communication skills in customer interactions, exhibit creativity and skill in delivering practical solutions and thrive in a collaborative environment.
- Ability to create spreadsheets using Excel.
- Assist with complete set up of new accounts, credit set up if applicable.
- Able to work independently without much oversight.
- Able to prioritize and meet deadlines.
- Models Astro Pak Core Values
Qualifications
Education/Training/Certifications: Bachelor’s degree from four-year college or university preferred. High school degree and equivalent experience required.
Related Experience: Minimum of 2-5 years’ experience working in accounting/collections/billing environment, preferably for a service company.
Knowledge/Skills/Abilities:
- Exceptional attention to detail and highly organized.
- Strong organizational, verbal and written communication skills.
- Efficient in multitasking and adaptable to unforeseen changes.
- Computer skills in Microsoft Word and Excel.
- Knowledgeable with Great Plains accounting systems and CRM database is preferred.
- Ability to interact with employees, vendors and customers in a professional and service-oriented manner.
- Must have consistent attendance and timeliness.
Physical Requirements
- Standing
- Walking
- Sitting
- Use of hands, fingers
- Reaching with hands and arms
- Climb and balance
- Stoop, kneel, crouch or crawl
- Talk and hear
- Distance vision (clear vision at 20 feet or more)
- Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
- Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
Salary and Benefits:
- The pay for this position has a base hourly pay rate of $25 to $27. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. In addition to highly employer-subsidized medical, dental, and vision plans, Astro Pak offers competitive retirement savings and 401k plans, flexible spending, family leave, training and paid time off.
Astro Pak Corporation is an equal opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Astro Pak prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.
Salary : $25 - $27
